notes-android
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nextcloud
Synchronisation error toast
This issue respects the following points:
- [x] I have read the FAQ
- [x] I have searched for existing issues
- [x] The issue affects the Notes Android app, neither the Notes server app nor the Nextcloud Android app.
Describe the bug
Open app. Spinner on top, toast at bottom saying "synchronization failed." Yet sync seems to be working ok
Expected behavior
It may be better if notifications were less intrusive , warning every a few times a day perhaps
Notes Android version
na
Notes server version
na
Nextcloud Android version
na
Nextcloud version
na
Device
Motorola edge 40 pro
Android Version
14
App Store
- [ ] Google Play Store
- [x] F-Droid
- [ ] Huawei App Gallery
Stacktrace
App Version: 4.3.1
App Version Code: 40030190
App Flavor: fdroid
Files App Version Code: 30310190 (PROD)
---
hshsh
---
java.lang.Exception: <!doctype html>
<html lang="en">
<head>
<meta charset="utf-8" />
<meta name="viewport" content="width=device-width, initial-scale=1" />
<title>Internal Server Error</title>
<style>
body {
background-color: #f5f5f5;
margin-top: 8%;
color: #5d5d5d;
font-family:
-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial,
"Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol",
"Noto Color Emoji";
text-shadow: 0px 1px 1px rgba(255, 255, 255, 0.75);
text-align: center;
}
h1 {
font-size: 2.45em;
font-weight: 700;
color: #5d5d5d;
letter-spacing: -0.02em;
margin-bottom: 30px;
margin-top: 30px;
}
.container {
width: 100%;
margin-right: auto;
margin-left: auto;
}
.animate__animated {
animation-duration: 1s;
animation-fill-mode: both;
}
.animate__fadeIn {
animation-name: fadeIn;
}
.info {
color: #5594cf;
fill: #5594cf;
}
.error {
color: #c92127;
fill: #c92127;
}
.warning {
color: #ffcc33;
fill: #ffcc33;
}
.success {
color: #5aba47;
fill: #5aba47;
}
.icon-large {
height: 132px;
width: 132px;
}
.description-text {
color: #707070;
letter-spacing: -0.01em;
font-size: 1.25em;
line-height: 20px;
}
.footer {
margin-top: 40px;
font-size: 0.7em;
}
@keyframes fadeIn {
from {
opacity: 0;
}
to {
opacity: 1;
}
}
</style>
</head>
<body>
<div class="container">
<div class="row">
<div class="col">
<div class="animate__animated animate__fadeIn">
<svg
class="warning icon-large fa-exclamation-triangle"
xmlns="http://www.w3.org/2000/svg"
viewBox="0 0 576 512"
>
<path
d="M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z"
></path>
</svg>
</div>
<h1 class="animate__animated animate__fadeIn">Internal Server Error</h1>
<div class="description-text animate__animated animate__fadeIn">
<p>Oops! Something went wrong.</p>
<p>
The server encountered an internal error or misconfiguration and was unable to
complete your request.
</p>
<section class="footer"><strong>Error Code:</strong> 500</section>
</div>
</div>
</div>
</div>
</body>
</html>
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pushLocalChanges(NotesServerSyncTask.java:151)
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:100)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:487)
at java.util.concurrent.FutureTask.run(FutureTask.java:264)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
at java.lang.Thread.run(Thread.java:1012)
java.lang.Exception: <!doctype html>
<html lang="en">
<head>
<meta charset="utf-8" />
<meta name="viewport" content="width=device-width, initial-scale=1" />
<title>Internal Server Error</title>
<style>
body {
background-color: #f5f5f5;
margin-top: 8%;
color: #5d5d5d;
font-family:
-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial,
"Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol",
"Noto Color Emoji";
text-shadow: 0px 1px 1px rgba(255, 255, 255, 0.75);
text-align: center;
}
h1 {
font-size: 2.45em;
font-weight: 700;
color: #5d5d5d;
letter-spacing: -0.02em;
margin-bottom: 30px;
margin-top: 30px;
}
.container {
width: 100%;
margin-right: auto;
margin-left: auto;
}
.animate__animated {
animation-duration: 1s;
animation-fill-mode: both;
}
.animate__fadeIn {
animation-name: fadeIn;
}
.info {
color: #5594cf;
fill: #5594cf;
}
.error {
color: #c92127;
fill: #c92127;
}
.warning {
color: #ffcc33;
fill: #ffcc33;
}
.success {
color: #5aba47;
fill: #5aba47;
}
.icon-large {
height: 132px;
width: 132px;
}
.description-text {
color: #707070;
letter-spacing: -0.01em;
font-size: 1.25em;
line-height: 20px;
}
.footer {
margin-top: 40px;
font-size: 0.7em;
}
@keyframes fadeIn {
from {
opacity: 0;
}
to {
opacity: 1;
}
}
</style>
</head>
<body>
<div class="container">
<div class="row">
<div class="col">
<div class="animate__animated animate__fadeIn">
<svg
class="warning icon-large fa-exclamation-triangle"
xmlns="http://www.w3.org/2000/svg"
viewBox="0 0 576 512"
>
<path
d="M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z"
></path>
</svg>
</div>
<h1 class="animate__animated animate__fadeIn">Internal Server Error</h1>
<div class="description-text animate__animated animate__fadeIn">
<p>Oops! Something went wrong.</p>
<p>
The server encountered an internal error or misconfiguration and was unable to
complete your request.
</p>
<section class="footer"><strong>Error Code:</strong> 500</section>
</div>
</div>
</div>
</div>
</body>
</html>
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pushLocalChanges(NotesServerSyncTask.java:151)
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:100)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:487)
at java.util.concurrent.FutureTask.run(FutureTask.java:264)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
at java.lang.Thread.run(Thread.java:1012)
java.lang.Exception: <!doctype html>
<html lang="en">
<head>
<meta charset="utf-8" />
<meta name="viewport" content="width=device-width, initial-scale=1" />
<title>Internal Server Error</title>
<style>
body {
background-color: #f5f5f5;
margin-top: 8%;
color: #5d5d5d;
font-family:
-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial,
"Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol",
"Noto Color Emoji";
text-shadow: 0px 1px 1px rgba(255, 255, 255, 0.75);
text-align: center;
}
h1 {
font-size: 2.45em;
font-weight: 700;
color: #5d5d5d;
letter-spacing: -0.02em;
margin-bottom: 30px;
margin-top: 30px;
}
.container {
width: 100%;
margin-right: auto;
margin-left: auto;
}
.animate__animated {
animation-duration: 1s;
animation-fill-mode: both;
}
.animate__fadeIn {
animation-name: fadeIn;
}
.info {
color: #5594cf;
fill: #5594cf;
}
.error {
color: #c92127;
fill: #c92127;
}
.warning {
color: #ffcc33;
fill: #ffcc33;
}
.success {
color: #5aba47;
fill: #5aba47;
}
.icon-large {
height: 132px;
width: 132px;
}
.description-text {
color: #707070;
letter-spacing: -0.01em;
font-size: 1.25em;
line-height: 20px;
}
.footer {
margin-top: 40px;
font-size: 0.7em;
}
@keyframes fadeIn {
from {
opacity: 0;
}
to {
opacity: 1;
}
}
</style>
</head>
<body>
<div class="container">
<div class="row">
<div class="col">
<div class="animate__animated animate__fadeIn">
<svg
class="warning icon-large fa-exclamation-triangle"
xmlns="http://www.w3.org/2000/svg"
viewBox="0 0 576 512"
>
<path
d="M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z"
></path>
</svg>
</div>
<h1 class="animate__animated animate__fadeIn">Internal Server Error</h1>
<div class="description-text animate__animated animate__fadeIn">
<p>Oops! Something went wrong.</p>
<p>
The server encountered an internal error or misconfiguration and was unable to
complete your request.
</p>
<section class="footer"><strong>Error Code:</strong> 500</section>
</div>
</div>
</div>
</div>
</body>
</html>
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pushLocalChanges(NotesServerSyncTask.java:151)
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:100)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:487)
at java.util.concurrent.FutureTask.run(FutureTask.java:264)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
at java.lang.Thread.run(Thread.java:1012)
<h1 class="animate__animated animate__fadeIn">Internal Server Error</h1>
<div class="description-text animate__animated animate__fadeIn">
<p>Oops! Something went wrong.</p>
<p>
The server encountered an internal error or misconfiguration and was unable to
complete your request.
</p>
<section class="footer"><strong>Error Code:</strong> 500</section>
</div>
The above appears to be getting returned by your web server. A 500 error indicates something failed.
It doesn't appear to be the Nextcloud generated 500 error page so something in your end to end path may be generating this. Can you check your logs, particular web and reverse proxy error logs?
I often also see this message when returning to the app, even though sync is now working without issues. It would be great if what gets communicated to the user is "the app is in a state of sync failure" (ie. the last sync, or the last x syncs, failed) instead of (what appears to be) "at some point since the app was last foregrounded a sync failed".
