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cannot connect mailcow

Open peterGopher opened this issue 9 months ago • 5 comments

Steps to reproduce

1.In the mail apps, full in account, click "connect"

Expected behavior

add new account

Actual behavior

show "Wrong IMAP username or password", reponse 400 Bad request

Mail app version

5.0.2

Nextcloud version

31.0.4

Mailserver or service

mailcow (Installed by myself)

Operating system

dockerized

PHP engine version

None

Nextcloud memory caching

No response

Web server

None

Database

None

Additional info

imap log

>> Sat, 26 Apr 2025 17:40:09 +0000
>> Connection to: imap://imap.mail.com:993/
>> Server connection took 0.9047 seconds.
S: * OK [CAPABILITY IMAP4rev1 CHILDREN ENABLE ID IDLE LIST-EXTENDED LIST-STATUS LITERAL- MOVE NAMESPACE SASL-IR SORT SPECIAL-USE THREAD=ORDEREDSUBJECT UIDPLUS UNSELECT WITHIN AUTH=LOGIN AUTH=PLAIN] IMAP server ready H migmxus002 30.3 IMAP-1N18UO-1v6vRK3TMw-012IcE
C: 1 AUTHENTICATE PLAIN [INITIAL CLIENT RESPONSE (username: [email protected])]
S: 1 NO authentication failed
>> Command 1 took 0.3316 seconds.
C: 2 LOGIN [email protected] [PASSWORD]
S: 2 NO authentication failed
>> Command 2 took 0.3086 seconds.

there is no smtp log.

peterGopher avatar Apr 26 '25 17:04 peterGopher

It says authentication failed, are you sure about the password? ;)

kesselb avatar Apr 28 '25 16:04 kesselb

It says authentication failed, are you sure about the password? ;)

yes, i am sure password is correct

peterGopher avatar Apr 30 '25 04:04 peterGopher

I use Mailcow as well. It works (Except for some Nextcloud mail issues i have). Could it be because you have to use app passwords with the recent changes in authentication in Mailcow? Depending on your version and setup.

ollioddi avatar Apr 30 '25 17:04 ollioddi

I use Mailcow as well. It works (Except for some Nextcloud mail issues i have). Could it be because you have to use app passwords with the recent changes in authentication in Mailcow? Depending on your version and setup.

That sounds like a reasonable explanation. Is that the case @peterGopher?

ChristophWurst avatar May 08 '25 10:05 ChristophWurst

Hi there! It looks like this issue hasn’t seen much activity for a while and might need a bit more information to move forward. If we don’t hear back soon, we may close it to keep things organized. Thanks again for your contributions – we really appreciate it!

nextcloud-command avatar Jun 08 '25 01:06 nextcloud-command