[Bug]: Login stuck – nextcloud app on iphone

[amgschnappi]

⚠️ This issue respects the following points: ⚠️

• [X] This is a bug, not a question or a configuration/webserver/proxy issue.
• [X] This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• [X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• [X] I agree to follow Nextcloud's Code of Conduct.

Bug description

Unable to login to nextcloud app on iphone. Login is stuck. But on same iphone I can use firefox and connect and login to https://subdomain.domain.com/

Steps to reproduce

1. Install nextcloud app on android and iphone
2. Try to connect to my https://subdomain.domain.com/ via both phones

Login from android works Login from iphone is stuck at rotating gear icon

Expected behavior

Login from iphone should work

Installation method

Community Docker image

Nextcloud Server version

27

Operating system

Other

PHP engine version

None

Web server

None

Database engine version

None

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

• [X] Default user-backend (database)
• [ ] LDAP/ Active Directory
• [ ] SSO - SAML
• [ ] Other

Configuration report

No response

List of activated Apps

No response

Nextcloud Signing status

No response

Nextcloud Logs

No response

Additional info

No response

[SystemKeeper]

iOS Version?

[amgschnappi]

17.5.1

[joshtrichards]

Thanks for taking the time to report, but it would have been nice if you'd filled out the template rather than leaving it mostly blank. We don't ask for those details simply for fun.

Are you able to reproduce the behavior against a different server? e.g. https://try.nextcloud.com/

I'll transfer this over to the iOS client repository since this doesn't currently sound Server related.

Please update your initial report with the requested details.

You may want to post your situation on the Nextcloud Help Forum (https://help.nextcloud.com) to see if you can find others with (or without) this same problem.

Keep in mind this channel (GitHub) isn't for support, but bug reporting so you may not receive one on one assistance. That's what the Help Forum is for.

[amgschnappi]

1. I am able to login to https://nextcloud27.our-servers.de using ios app.

2. "Nextcloud Help Forum (https://help.nextcloud.com/)" Google search is full of ios related issues. But no bug or solution. No reply to my NC forum post.

3. https://subdomain.domain.com/ is on docker. It can be logged in via samsung app, firefox on samsung, firefox on ios. But not via ios app. Naturally there has to be some issues with (NC on docker + ios app) combination.

name: nextcloud

services:
  app:
    image: nextcloud
    restart: always
    ports:
      - 8088:80
    volumes:
      - ${EXTERNAL_PATH}:/var/www/html/data
    env_file:
      - .env
    environment:
      NEXTCLOUD_TRUSTED_DOMAINS: ${NEXTCLOUD_TD}
      

[joshtrichards]

No reply to my NC forum post.

Likely because your post has even less info than your bug report. :-)

https://subdomain.domain.com/ is on docker.

Where does HTTPS terminate? It does not terminate in the app container. There is more to your infrastructure.

I will refer you to what I said already: Please update your initial report with the requested details.

[hakanngul]

I've same problem I think this problem about Nextcloud version because of if I was using old version on my docker and I broke some containers on my raspberry pi 5 then I setup again Nextcloud it's just working on local ip I mean 192. Etc before that I was using perfectly I'm trying to connect my https subdomain with cloudflare and opening the browser edge or safari after that when I back to Nextcloud app the app start again to links I got stuck I've no clue how I'll fix this problem if you have any idea please comment.

[joshtrichards]

Closing this due to insufficient information provided by OP.