integration_zammad icon indicating copy to clipboard operation
integration_zammad copied to clipboard

[Feature Request] Let User create a Ticket directly in Nextcloud.

Open HB9HIL opened this issue 2 years ago • 5 comments

It would be awesome, if Users are able to create Tickets directly in Nextcloud.. wouldn't be?

HB9HIL avatar Jul 04 '23 21:07 HB9HIL

Any follow-up on this?

aandrovitsanea avatar Feb 14 '24 08:02 aandrovitsanea

nothing?... :(

HB9HIL avatar Jul 24 '24 16:07 HB9HIL

Hello @HB9HIL I'm sorry for the delay. While there are many things that could be done to further improve this app, the app is currently maintained with limited effort. This means:

  • The main functionality works for the majority of the use cases
  • We will ensure that the app will continue to work like this for future releases and we will fix bugs that we classify as 'critical'
  • We will not invest further development resources ourselves in advancing the app with new features
  • We do review and enthusiastically welcome community PR's

We would be more than excited if you would like to collaborate with us. We will merge pull requests for new features and fixes. We also would love to welcome co-maintainers.

If there is a strong business case for any development of this app, we will consider your wishes for our roadmap. Please contact your account manager to talk about the possibilities.

marcelklehr avatar Jul 25 '24 05:07 marcelklehr