integration_zammad
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Mention ticket number in Nextcloud Text and/or Nextcloud Office
- If a user mentions a Zammad-Ticket (for example by writing [Ticket#12345]), the Zammad integration renders a ticket preview that shows a ticket summary mouseover and opens the ticket in a new tab when clicked.
- Optional: A reference to the document get's saved to the Zammad ticket. If a Zammad agents views a ticket inside Zammad the agent can see all Nextcloud documents where it's mentioned
We use NC for a lot of collaborative Jour Fix agenda and protocol writing. This would be a nice to have quality of life improvement.