Error connection: cURL error 7

[linjunhe]

• FreeNas 11.3
• Nextcloud 21.0.1
• documentserver_community 0.1.9
• onlyoffice 6.3.0

I followed the instructions to install ONLYOFFICE in Nextcloud.

In the Nextcloud shell, I use occ app:install documentserver_community to install documentserver community, and use occ app:install onlyoffice to install ONLYOFFICE.

Then, I use the occ command occ onlyoffice:documentserver --check to check the connection to the document server. I get the following connection error:

It seems that this issue has been reported several times:

• TrueNas/FreeNas (exactly the same issue as mine): TrueNas-NextCloud problem. #187
• Docker: Error when trying to connect (cURL error 7) #165

For the Docker user, it seems that this issue can be workaround by deleting the setting "settings_error" with docker exec next-your-nextcloudorg_db_1 mysql nextcloud -p$MYSQL_ROOT_PASSWORD -e "delete from oc_appconfig where appid='onlyoffice' AND configkey='settings_error'" as reported here.

However, this issue still exists when TrueNas/FreeNas is used.

[github-actions[bot]]

This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 60 days. Thank you for your contribution!

Retaking repo management include inheritance of old, not treated, and probablty obsolete issues, this is why it was decided to mark issues as stale.

[github-actions[bot]]

This issue has been closed due to inactivity. If you feel this is in error, please reopen the issue or file a new issue with the relevant details.