regression: createSiteinTeam call returning 404 suddenly

Open nolessafool opened this issue 3 years ago • 1 comments

(Enterprise) Customer who regularly uses this call via this library has begun receiving 404 / Not found responses as of 2022-03-31T12:45:24.408-04:00 ; last successful POST was 2022-03-31T13:09:45.552-04:00.

There is an example body which causes the failure and some proof that the createSiteinTeam call still works, albeit not when run via the js client. Netlify employees can see those details in https://netlify.zendesk.com/agent/tickets/88934

This seems to happen with various nodejs versions and I am guessing something perhaps changed in the open-api which the client just needs an upgrade for? Hopefully the timestamps can help you narrow things down.

Apr 05 '22 17:04 nolessafool

@eric-silverman and I talked a bit more about this in DM's. Next steps for customer:

try upgrading from v4.9 to current v11.0.1
review data - Eric is pretty sure (and I am inclined to agree) that this is a data issue. I do still think "something" changed on our side (though maybe something they configured: maybe their team membership (I see @RTakes all over their audit logs - cf https://app.netlify.com/teams/teespring-engineering/log?page=1) or team name or something - that led to us not doing a proper account lookup for this API call so we see a 404 instead of a 401 unauthorized).

They've already worked around the problem using the API directly as far as I heard, and I don't want to debug ancient version sooner - so let's call this blocked for now and should the customer re-engage, Support will follow up and put in backend pairing (or re-escalate to the pillar).

Apr 05 '22 23:04 nolessafool