modmail-dev
[BUG]: the bot is unresponsive to the command ?help
Bot Version
latest
How are you hosting Modmail?
Other
Error Logs
Traceback (most recent call last): File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/core.py", line 235, in wrapped ret = await coro(*args, **kwargs) File "/home/container/modmail/cogs/utility.py", line 52, in command_callback return await super().command_callback(ctx, command=command) File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/help.py", line 951, in command_callback return await self.send_bot_help(mapping) File "/home/container/modmail/cogs/utility.py", line 123, in send_bot_help embeds.extend(await self.format_cog_help(cog)) File "/home/container/modmail/cogs/utility.py", line 60, in format_cog_help cog.get_commands() if not no_cog else cog, AttributeError: 'NoneType' object has no attribute 'get_commands' The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/bot.py", line 1350, in invoke await ctx.command.invoke(ctx) File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/core.py", line 1029, in invoke await injected(*ctx.args, **ctx.kwargs) # type: ignore File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/core.py", line 244, in wrapped raise CommandInvokeError(exc) from exc discord.ext.commands.errors.CommandInvokeError: Command raised an exception: AttributeError: 'NoneType' object has no attribute 'get_commands'
Screenshots
Traceback (most recent call last): File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/core.py", line 235, in wrapped ret = await coro(*args, **kwargs) File "/home/container/modmail/cogs/utility.py", line 52, in command_callback return await super().command_callback(ctx, command=command) File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/help.py", line 951, in command_callback return await self.send_bot_help(mapping) File "/home/container/modmail/cogs/utility.py", line 123, in send_bot_help embeds.extend(await self.format_cog_help(cog)) File "/home/container/modmail/cogs/utility.py", line 60, in format_cog_help cog.get_commands() if not no_cog else cog, AttributeError: 'NoneType' object has no attribute 'get_commands' The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/bot.py", line 1350, in invoke await ctx.command.invoke(ctx) File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/core.py", line 1029, in invoke await injected(*ctx.args, **ctx.kwargs) # type: ignore File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/core.py", line 244, in wrapped raise CommandInvokeError(exc) from exc discord.ext.commands.errors.CommandInvokeError: Command raised an exception: AttributeError: 'NoneType' object has no attribute 'get_commands'
Additional Information
No response
Are you sure you have a correct configuration of the .env file and the bot also connects without any issues? Cannot replicate this issue for now.
Also what happens if you use ?help all. Does it also raise this error?
Yes, the log my bot started and running all cmd without error.
The error with the command ?help all:
Traceback (most recent call last):
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/core.py", line 235, in wrapped
ret = await coro(*args, **kwargs)
File "/home/container/modmail/cogs/utility.py", line 52, in command_callback
return await super().command_callback(ctx, command=command)
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/help.py", line 951, in command_callback
return await self.send_bot_help(mapping)
File "/home/container/modmail/cogs/utility.py", line 123, in send_bot_help
embeds.extend(await self.format_cog_help(cog))
File "/home/container/modmail/cogs/utility.py", line 60, in format_cog_help
cog.get_commands() if not no_cog else cog,
AttributeError: 'NoneType' object has no attribute 'get_commands'
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/bot.py", line 1350, in invoke
await ctx.command.invoke(ctx)
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/core.py", line 1029, in invoke
await injected(*ctx.args, **ctx.kwargs) # type: ignore
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/core.py", line 244, in wrapped
raise CommandInvokeError(exc) from exc
discord.ext.commands.errors.CommandInvokeError: Command raised an exception: AttributeError: 'NoneType' object has no attribute 'get_commands'
EDIT: I just noticed there is an error when starting up the bot. After Shard ID x have connected to gateway, it gives: Failed to load cogs.plugins
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/bot.py", line 947, in _load_from_module_spec
await setup(self)
File "/home/container/modmail/cogs/plugins.py", line 760, in setup
await bot.add_cog(Plugins(bot))
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/bot.py", line 783, in add_cog
cog = await cog._inject(self, override=override, guild=guild, guilds=guilds)
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/cog.py", line 684, in _inject
await maybe_coroutine(self.cog_load)
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/utils.py", line 693, in maybe_coroutine
return await value
File "/home/container/modmail/cogs/plugins.py", line 127, in cog_load
await self.populate_registry()
File "/home/container/modmail/cogs/plugins.py", line 135, in populate_registry
async with self.bot.session.get(url) as resp:
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/aiohttp/client.py", line 1187, in __aenter__
self._resp = await self._coro
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/aiohttp/client.py", line 678, in _request
break
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/aiohttp/helpers.py", line 735, in __exit__
raise asyncio.TimeoutError from None
asyncio.exceptions.TimeoutError
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/home/container/modmail/bot.py", line 181, in load_extensions
await self.load_extension(cog)
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/bot.py", line 1013, in load_extension
await self._load_from_module_spec(spec, name)
File "/home/container/.local/share/virtualenvs/modmail-wrCiwdJy/lib/python3.9/site-packages/discord/ext/commands/bot.py", line 952, in _load_from_module_spec
raise errors.ExtensionFailed(key, e) from e
discord.ext.commands.errors.ExtensionFailed: Extension 'cogs.plugins' raised an error: TimeoutError: ```
