microsoft
[Environments reliability] Hyper-V Configuration error: The device is not ready for use. (0x800710DF).
Dev Home version
No response
Windows build number
No response
Other software
No response
Steps to reproduce the bug
Attempt to configure a Win 10/11 Hyper-V VM
Expected result
User is able to configure Hyper-V Win 10/11 VM. Or if this is a non Win 10/11 VM then we should provide better error messaging
Actual result
The user isn't able to configure their selected VM.
They receive an error message similar to
"Cannot send message to VM '<Message guid>': '<VM name>': Failed while setting the Data Exchange integration service item '<DevSetup-Id>' in the registry of the guest operating system: The device is not ready for use. (0x800710DF). "
The diagnostic error simply states: “Exception of type HyperVExtension.HostGuestCommunication” so this doesn’t really help us.
My hypothesis, is that this may be because a user attempts to configure a VM that is not a Windows 10/11 VM. E.g users attempting to configure Linux VMs. There is work to be done on our side to see if we can prevent users from attempting to configure non-Win 10/11 VMs.
Included System Information
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Included Extensions Information
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At least 5 out of current 8 events are from non-Windows VMs judging from the VM name. Then one event from Branden's device and two events from another device.
