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Clarity very slow loading CSS (302) on private site.

Open karlholbrook opened this issue 3 years ago • 0 comments

We have a private site, the recordings can be made to show the CSS - to a point. If you pause the recording and wait for about one minute the CSS appears and the recording looks good. As soon as you move to another page you get the same problem. Clarity takes at least one minute to perform a redirect (302) to our private CSS. In the F12 tools I can see that its performing a get on

https://clarity.microsoft.com/external/resources?url=https://retail.XXXXX.io/Content/css?v=BAYCFExd09HS6c1YzESG0D_Jrt0FMFw6nJ83ITt7E4U1&timestamp=1648212243490

Which results in a redirect (after 43 seconds) to

https://retail.XXXXX.io/Content/css?v=BAYCFExd09HS6c1YzESG0D_Jrt0FMFw6nJ83ITt7E4U1

The CSS then loads successfully, the actual load of the CSS is very quick after the long redirect.

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karlholbrook avatar Mar 28 '22 13:03 karlholbrook