ArcBox Deployment Failure

[Franck-WRui]

Is your issue related to a Jumpstart scenario, ArcBox, HCIBox, or Agora?

ArcBox

Describe the issue or the bug

Tried to deploy the Jumpstart ArcBox solution but failed. During the self accreditation process for the WorkshopPLUS-Azure Arc. In the Lab instruction, the link provided for the ARM template was: https://portal.azure.com/#create/Microsoft.Template/uri/https%3A%2F%2Fraw.githubusercontent.com%2Fmicrosoft%2Fazure_arc%2Fmain%2Fazure_jumpstart_arcbox%2FARM%2Fazuredeploy.json (which doesn't have SSH RSA Public Key and Flavor fields in the template) However, the ARM template link provided in the page https://azurearcjumpstart.com/azure_jumpstart_arcbox/ITPro#deployment-option-1-azure-portal refers to the below link: https://portal.azure.com/#create/Microsoft.Template/uri/https%3A%2F%2Fraw.githubusercontent.com%2FAzure%2Farc_jumpstart_levelup%2Fmain%2Fazure_arc_servers_jumpstart%2FARM%2Fazuredeploy.json

I've tried both deployment options but failed, the error messages that I got are like below:

{"code":"DeploymentFailed","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.","details":[{"code":"Conflict","message":"{\r\n "status": "Failed",\r\n "error": {\r\n "code": "ResourceDeploymentFailure",\r\n "message": "The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'.",\r\n "details": [\r\n {\r\n "code": "VMExtensionProvisioningError",\r\n "message": "VM has reported a failure when processing extension 'Bootstrap' (publisher 'Microsoft.Compute' and type 'CustomScriptExtension'). Error message: \"Command execution finished, but failed because it returned a non-zero exit code of: '1'. The command had an error output of: ''12109455' is not recognized as an internal or external command,\r\noperable program or batch file.\r\n'\". More information on troubleshooting is available at https://aka.ms/VMExtensionCSEWindowsTroubleshoot. "\r\n }\r\n ]\r\n }\r\n}"}]}

Note: 12109455 was part of the password that I set for the VM as required in the ARM template The deployment chosen is ArcBox for IT Pros, as mentioned in the Lab instructions and in the link https://azurearcjumpstart.com/azure_jumpstart_arcbox/ITPro, it requires 16 DSv4-series vCPUs, the instructions mentioned in the lab to raise quotas were correctly followed.

To Reproduce

Expected behavior

The full infrastructure should be deployed in the target subscription successfully.

Environment summary

Have you looked at the Troubleshooting and Logs section?

Yes

Screenshots

Additional context

[github-actions[bot]]

Hey friend! Thanks for opening this issue. We appreciate your contribution and welcome you to our community! We are glad to have you here and to have your input on the Azure Arc Jumpstart.

[zaidmohd]

@Franck-WRui : I didn't encounter the first issue when clicking on the WorkshopPLUS link, i was able to see both the params.

Regarding the 2nd issue, the deployment error, I was able to successfully deploy the ArcBox ITPro flavor using the portal link you shared.

Could you please retry the password param as per the requirements? Password for Windows account. Password must have 3 of the following: 1 lower case character, 1 upper case character, 1 number, and 1 special character. The value must be between 12 and 123 characters long

[zaidmohd]

@Franck-WRui: Did you try as per the password requirement? Let us know if you facing any issue.

[likamrat]

Closing for now. @Franck-WRui please let us know if you still face issues.