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touch/click fails with 'unknown error' when executed on machine with multiple monitors

Open kelly987654 opened this issue 6 years ago • 6 comments

WinAppDriver touch/click commands fail with a vague error message when run on a machine with two monitors if the primary monitor is on the right. Switching the primary monitor to the left monitor seems to resolve the issue.

WinAppDriver Version: 1.1 Relevant logs: http://127.0.0.1:4723/session/8B49FDAE-FF5D-5B41-A380-7B6BA36AF2FD/touch/click Payload: {"element":"42.16780924.4.22"} Response Payload:

{
  "status": 13,
  "value": {
    "error": "unknown error",
    "message": "An unknown error occurred in the remote end while processing the command."
  }
}

kelly987654 avatar Apr 18 '19 17:04 kelly987654

Any updates on if this issue will be addressed?

kelly987654 avatar Jan 15 '20 18:01 kelly987654

Any update on this issue?

yingyingli10 avatar May 28 '20 14:05 yingyingli10

Any update?

kelly987654 avatar Jul 17 '20 19:07 kelly987654

Hello! Is there any update here? I would be VERY interested in getting this fixed.

DanielGlick avatar Jan 29 '21 19:01 DanielGlick

Any update on this issue? Is someone monitoring these github issues? There hasn't been any effort to get this fixed. Touch should definitely support multiple monitors.

DanielGlick avatar Feb 08 '21 16:02 DanielGlick

I'd be interested in a solution for this as well

cullub avatar Apr 07 '25 19:04 cullub