microsoft
Quick reply buttons do not move the user's focus to the start of the message response from the chatbot.
Is it an issue related to Adaptive Cards?
No.
What is the PWD impact?
No response
What browsers and screen readers do this issue affect?
No response
Are there any code-based customization done to Web Chat?
No, I am using Web Chat without any customizations except "styleOptions".
What version of Web Chat are you using?
Latest production
Which area does this issue affect?
Focus management, Live region
What is the public URL for the website?
https://edfinancial.com
How to reproduce the issue?
This is feedback from the accessibility company Allyant who has been testing our website and has people who use screenreaders and other assistive technologies as a part of their testing team.
What do you expect?
When a button option is selected, the focus should be on the first message that was sent by the chatbot in response to the button selection.
Set focus to the new message displayed in the chat window when selecting a button by using the JavaScript focus() method to move keyboard focus to the target element when the button is activated. Ensure that the target element can receive keyboard focus by using a natively-focusable element or giving the element a tabindex="-1" attribute.
What actually happened?
When a button option is selected, the focus does not go to the first message that was sent by the chatbot in response to the button selection.
Do you have any screenshots or recordings to repro the issue?
No response
Did you find any DOM elements that might have caused the issue?
No response
MAS reference
No response
WCAG reference
https://www.w3.org/WAI/WCAG22/Understanding/focus-order
WAI-ARIA reference
No response
Adaptive Card JSON
No response
Additional context
No response
