microsoft
When non-essential icons are not properly hidden from screen reader users, they can be announced as unrecognized characters.
Is it an issue related to Adaptive Cards?
No.
What is the PWD impact?
No response
What browsers and screen readers do this issue affect?
No response
Are there any code-based customization done to Web Chat?
No, I am using Web Chat without any customizations except "styleOptions".
What version of Web Chat are you using?
Latest production
Which area does this issue affect?
Live region, Transcript navigation
What is the public URL for the website?
https://edfinancial.com
How to reproduce the issue?
This is feedback from the accessibility company Allyant who has been testing our website and has people who use screenreaders and other assistive technologies as a part of their testing team.
What do you expect?
Emoji's are considered non-essential icons and should be hidden from screenreaders.
Hide non-essential icons by moving them into their own , or other inline tag, then giving the an aria-hidden="true" attribute.
If a non-essential icon is already independently wrapped by an element, instead give this element an aria-hidden="true" attribute. Ensure that no other content is contained within the element wrapping the icon, as doing so may inadvertently or improperly hide the additional content from screen reader users.
What actually happened?
Emoji's are not hidden from screenreaders.
Do you have any screenshots or recordings to repro the issue?
No response
Did you find any DOM elements that might have caused the issue?
No response
MAS reference
No response
WCAG reference
https://www.w3.org/WAI/WCAG22/Understanding/non-text-content
WAI-ARIA reference
No response
Adaptive Card JSON
No response
Additional context
No response
