microsoft
"Keyboard controls": Invisible elements should not receive focus or be visible to screen reader users.
Is it an issue related to Adaptive Cards?
No.
What is the PWD impact?
Motor / Dexterity, Visual
What browsers and screen readers do this issue affect?
No response
Are there any code-based customization done to Web Chat?
No, I am using Web Chat without any customizations except "styleOptions".
What version of Web Chat are you using?
Latest production
Which area does this issue affect?
Keyboard focus indicator
What is the public URL for the website?
https://edfinancial.com
How to reproduce the issue?
This is feedback from the accessibility company Allyant who has been testing our website and has people who use screenreaders and other assistive technologies as a part of their testing team.
When closing the Keyboard Help, it closes visibly, but it is achieving this by using "height: 0" instead of "display: none" so it can still receive focus. As shown in the screenshot, when closed, the button is still actually present in the UI, it's just visually hidden.
What do you expect?
After closing the Keyboard Help, ensure the content remains hidden after the user chooses to close it.
What actually happened?
See other responses.
Do you have any screenshots or recordings to repro the issue?
No response
Did you find any DOM elements that might have caused the issue?
CSS: .webchat--css-plmqt-at18kd.webchat__keyboard-help:not(.webchat__keyboard-help--shown)
MAS reference
No response
WCAG reference
https://www.w3.org/WAI/WCAG22/Understanding/name-role-value
WAI-ARIA reference
No response
Adaptive Card JSON
No response
Additional context
No response
