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0.3.0.233516-lh Malwarebytes unable to get past welcome screen

Open Wizit38 opened this issue 2 years ago • 4 comments

Affected app Name: Malwarebytes mobile security Package id: org.malwarebytes.antimalware

Describe the bug When you click 'Get started' Error message Whoops Something went wrong. Try again later

To Reproduce Steps to reproduce the behavior:

  1. Open the app
  2. Click on 'Get started'
  3. See error

Expected behavior Normally, it will propose the trial on the subscription plans

Screenshots If applicable, add screenshots to help explain your problem.

System Android Version: [e.g. 10] Custom ROM: Harmony Os 3

microG microG Core version: 0.3.0.233516-lh microG Self-Check results: All ticked except Permission to find account Permission to draw over other apps

Additional context Add any other context about the problem here.

Wizit38 avatar Dec 23 '23 07:12 Wizit38

  1. How do you know this is microG's fault?
  2. Where are any logs? Search "logcat catch log" on the internet if you dont know how to catch logs.
  3. Have you tried uninstalling, or disabling microG to try to solve this problem?

Wojtaz0w avatar Dec 25 '23 17:12 Wojtaz0w

Unable to capture logcat as i don't know how to run adb commands on harmonyos

Wizit38 avatar Dec 26 '23 11:12 Wizit38

The adb commands should be run on the pc, while the phone is connected via usb.

ale5000-git avatar Dec 26 '23 19:12 ale5000-git

Attached log from logcat extreme Log_2023-12-29_14-27-59.txt

Wizit38 avatar Dec 29 '23 06:12 Wizit38