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Add support for new Join Request canned response with new acuity field

Open loganbest opened this issue 6 years ago • 1 comments

Currently new tickets are being created with the request_id being sent as the node_id to Acuity. We need to replace the Node ID field in the Install and Site Survey forms with a Request ID and hide it if possible. The Support and All Day forms will stay as is with Node ID.

loganbest avatar Dec 08 '19 23:12 loganbest

I've got the new Acuity form setup. You can use the URLs for the following in the canned responses:

  • Install Type https://nycmeshinstalls.as.me/?appointmentType=3633316&firstName=%{ticket.name.first}&lastName=%{ticket.name.last}&phone=%{ticket.phone}&email=%{ticket.email}&field:7032080=%{ticket.request}&field:4683406=%{ticket.location}
  • Site Survey Type https://nycmeshinstalls.as.me/?appointmentType=6135845&firstName=%{ticket.name.first}&lastName=%{ticket.name.last}&phone=%{ticket.phone}&email=%{ticket.email}&field:7032080=%{ticket.request}&field:4683406=%{ticket.location}

loganbest avatar Dec 09 '19 00:12 loganbest