[BUG] App shows "syncing" even if sync process has "finished" correctly.
Environment:
- MEGA app Version(s):
15.21(253110247)(09b5b0a0cf) - OS Version(s):
Android 15 - Devices/Simulators:
Lenovo Tab M11
Describe the bug
App shows "syncing" status even if sync process has "finished" correctly.
Reproduction Steps
Add the different steps to reproduce the behavior.
- Set a sync in mega App (select local and remote folder to sync and sync method);
- Add some files;
- Let it sync;
- On another device, do again step 1 (either a phone or a computer is fine);
- Verify issue (even if both devices have same files (
device1 > mega_server > devices2:=to have same files in both devices, mega server must be on the same version, up-to-date, so sync must finish with no error), status in first device is "syncing" not something like "sync ended successfully").
Expected behavior
Show finished status either a in-app message or a notification.
Screenshots / Logs
See below screenshot to better understand what I'm referring to.
mega_tablet_sync_message.png
Additional context
N/A
Hi, Thanks for reporting. Can you please share your logs at [email protected] from your MEGA account email address so we can check the issue and get back to you.
@GAC-Machine, could you share your logs with us for deeper investigation? Steps: Settings > Report issues > enable "Send log file" > Add brief description > Send. Please let us know once your have done this. Thank you very much.
@atiqaraj Thanks for your suggestion. I'll doing as soon as I can.
Don't want to be nitpicky, but I don't know if bug is the right word to use. You will see by analyzing logs.
@robinshi-mega Thank you for saying how to it (share logs). I'll do it as soon as I can.