Julie Strothman

I asked and didn't get definitive number of business days needed before a request. I've found 3 days to be sufficient & suggest we recommend that in the Handbook page.

@sh0wn @salihaghaffar We have this [initial design exploration (Figma)](https://www.figma.com/design/m1Xt8XjVDjZIbliCYcCKpE/Document-status?node-id=2942-23143&t=dhYpZ2nlu0apVlNY-4) for stacked alerts. Could you add this issue to our list for prioritization discussion for next sprint?

@skylerschain @laurwill It's true, Laura, that I'm interested in confirming which types of claims appear in the tool, but I don't have ideas about whom to check with next.

@laurwill Thank you for mentioning this--I'll reach out to the teams and suggest they check their confirmation pages and any email notifications for the need to remove links.

@amylai-va My understanding is we confirmed all of the claim, etc types listed and that the CST intro page is now accurate. I believe this issue can be closed.

@kristinoletmuskat Re #2, in July, I asked one of our Office of Benefits Administration partners for the data below. I just sent him a check-in message to see if their...

@kristinoletmuskat We don't have distribution data yet on number of claims/letters. Our Benefits Automation partners' data team has the assignment and they have best access to determine this. (Rather than...

We'll also be interested in input on letter-naming when we work on the phase 2. (Timing tbd)

For when we come back to the IA and UX of the claim letters page, we now have distribution data about open (pending) claims. Veterans will only receive letters related...

@kristinoletmuskat Yes, claim letters in Claim Status Tool includes decision letters. When I said "Veterans will only receive letters related to open claims, so this data gives us some sense...