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Auto Backup failed

Open tapufd opened this issue 3 years ago • 6 comments

Describe the bug When doing a change, the Auto Backup functionality wants to take a backup of my setup, but fails. Using button 'Backup Now' also fails with the same notification. Checking the backup folder, there is indeed no backup file. However, choosing Backup from the menu, go to the same folder, choose a file name, and press Save, works!

To Reproduce Steps to reproduce the behavior:

  1. Go to 'Settings' - 'Auto Backup'
  2. Click on 'Backup Now' or
  3. Do a change regarding TOTPs

Expected behavior A backup should be taken of my setup automatically.

App Version 1.15.10

Additional context Great app!

tapufd avatar Jun 03 '22 08:06 tapufd

Hi,

Can you try re-selecting the backup location in the auto backup menu. Perhaps the file permissions have expired.

Thanks

jamie-mh avatar Jun 05 '22 16:06 jamie-mh

Hi, I tried that, but makes no difference. Br T

tapufd avatar Jun 06 '22 15:06 tapufd

Hi, Can I provide some logging or something, that can help you troubleshoot the issue? Br T

tapufd avatar Jun 11 '22 11:06 tapufd

Hi,

Sure, if you can provide a log when the error message appears it might contain more details on the error.

jamie-mh avatar Jun 12 '22 07:06 jamie-mh

And how can I do that? Br T

tapufd avatar Jun 12 '22 20:06 tapufd

Hi, any progress in this? I would like to help you if I could, but don't know how. Need my Android version or something?

tapufd avatar Jun 20 '22 08:06 tapufd

Due to the lack of activity, I'm closing this issue.

jamie-mh avatar Dec 03 '23 13:12 jamie-mh