Cannot login with any user | DigitalOcean one-click install

[CWatson-Tactile]

Please verify that this bug has NOT been raised before.

• [x] I checked and didn't find a similar issue

Describe the bug*

I setup a digital ocean image using the one-click on the DO marketplace.

Everything was working fine yesterday, but I tried ot login this morning and no matter which user tries to login, I always get a blank white screen. The tab says 'InvenTree | Permission Denied'.

I am running behind a reverse proxy and with SSL. Changed nothing between yesterday and today.

I have tried the steps listed in the doumentation for resetting a password via cli, and using 'invoke superuser' and neither has worked.

Steps to Reproduce

Likely something wrong with my instance.

Expected behaviour

Should be able to login

Deployment Method

• [ ] Docker
• [ ] Package
• [ ] Bare metal
• [x] Other - added info in Steps to Reproduce

Version Information

Not sure since I cannot open the instance. But it was created yesterday using the DO one-click on the marketplace.

Please verify if you can reproduce this bug on the demo site.

• [ ] I can reproduce this bug on the demo site.

Relevant log output

[CWatson-Tactile]

Just realized I submitted this as a bug, but probably should be under 'installation problems'

[matmair]

Neither of the steps listed are for the package-based DO install - please link to the sections that list them

[CWatson-Tactile]

https://docs.inventree.org/en/latest/start/accounts/

[CWatson-Tactile]

If there's a different documentation for the DO version I don't see indication of that anywhere.

[matmair]

If there's a different documentation for the DO version I don't see indication of that anywhere.

DO is not an official install method as indicated on the website. It is not mentioned in the docs at all.

A member of the team provides a 1-click app for InvenTree on the DigitalOcean marketplace.

[CWatson-Tactile]

True. Do you have a suggestion how to fix this issue? The link to the source for the DO install has no content.

[SchrodingersGat]

Please refer to this issue - https://github.com/inventree/InvenTree/issues/9427 - which seems to be having the same problem

[CWatson-Tactile]

Please refer to this issue - #9427 - which seems to be having the same problem

I saw this, and thought it would be a different issue since that user was able to login. I believe I have the site_url set correctly, since I am able to get to the login screen.

[github-actions[bot]]

This issue seems stale. Please react to show this is still important.