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Add `external_id` to `Contact` model

Open al3x3i opened this issue 5 years ago • 2 comments

Why?

Add external_id because API 2.2 supports it.

How?

Allows have different Contacts with the same email.

al3x3i avatar Sep 30 '20 12:09 al3x3i

Fixes: https://github.com/intercom/intercom-java/issues/286

al3x3i avatar Sep 30 '20 13:09 al3x3i

Hi ! lot of us are waiting to query contact based on external_id which is the userID from the User object which is not available anymore.

In any case, external_id is the unique identifier when we have multiple contacts with the same email. You can see from the forum posts how important it is to query external_id

Please review and merge please.

  • https://www.intercom.com/help/en/articles/268-what-is-user_id-and-why-would-i-want-to-use-it
  • https://forum.intercom.com/s/question/0D52G00004xA07XSAS/is-the-user-id-the-same-as-the-external-id-on-the-contact-api
  • https://forum.intercom.com/s/question/0D55c00005ogPvNCAU/is-it-possible-to-find-exactly-one-contact-by-their-external-id-or-call-delete-on-exactly-one-contact-by-their-external-id
  • https://forum.intercom.com/s/question/0D52G00004q6eCUSAY/search-for-contacts-using-the-in-operator

narenlog avatar Nov 08 '22 19:11 narenlog