IXP-Manager
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Adding user hangs logs web page
ISSUE TYPE
Bug Report
OS
PRETTY_NAME="Debian GNU/Linux 10 (buster)"
NAME="Debian GNU/Linux"
VERSION_ID="10"
VERSION="10 (buster)"
VERSION
define( 'APPLICATION_VERSION', '6.2.0' );
define( 'APPLICATION_VERDATE', '2021111400' );
ENVIRONMENT
php -v
PHP 8.0.13 (cli) (built: Nov 22 2021 09:48:13) ( NTS )
Copyright (c) The PHP Group
Zend Engine v4.0.13, Copyright (c) Zend Technologies
with Zend OPcache v8.0.13, Copyright (c), by Zend Technologies
dpkg -l | grep php
ii elpa-php-mode 1.21.0-1 all PHP Mode for GNU Emacs
ii libapache2-mod-php 2:8.0+85+0~20211110.38+debian10~1.gbp73ad3b all server-side, HTML-embedded scripting language (Apache 2 module) (default)
ii libapache2-mod-php8.0 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 server-side, HTML-embedded scripting language (Apache 2 module)
ii php-bcmath 2:8.0+85+0~20211110.38+debian10~1.gbp73ad3b all Bcmath module for PHP [default]
ii php-common 2:69 all Common files for PHP packages
ii php-composer-ca-bundle 1.1.4-1 all utility library to find a path to the system CA bundle
ii php-composer-semver 1.4.2-1 all utilities, version constraint parsing and validation
ii php-composer-spdx-licenses 1.5.0-1 all SPDX licenses list and validation library
ii php-composer-xdebug-handler 1.3.2-1 all Restarts a process without xdebug
ii php-ds 1.3.0-8+0~20211113.21+debian10~1.gbp3b109a amd64 PHP extension providing efficient data structures for PHP 7
ii php-elisp 1.21.0-1 all transitional package, php-elisp to elpa-php-mode
ii php-igbinary 3.2.6+2.0.8-2+0~20211115.31+debian10~1.gbpfaf284 amd64 igbinary PHP serializer
ii php-json-schema 5.2.8-1 all implementation of JSON schema
ii php-memcache 8.0+4.0.5.2+3.0.9~20170802.e702b5f9+-3+0~20211118.27+debian10~1.gbpc0fe12 amd64 memcache extension module for PHP
ii php-memcached 3.1.5+2.2.0-10+0~20211120.36+debian10~1.gbp3d83cf amd64 memcached extension module for PHP, uses libmemcached
ii php-msgpack 2.2.0~rc1+2.1.2+0.5.7-2+0~20211118.32+debian10~1.gbpfdd5a2 amd64 PHP extension for interfacing with MessagePack
ii php-pear 1:1.10.6+submodules+notgz-1.1+deb10u2 all PEAR Base System
ii php-psr-log 1.1.0-1 all common interface for logging libraries
ii php-rrd 2.0.3+1.1.3-2+0~20211118.23+debian10~1.gbp144dad amd64 PHP bindings to rrd tool system
ii php-symfony-console 3.4.22+dfsg-2+deb10u1 all run tasks from the command line
ii php-symfony-debug 3.4.22+dfsg-2+deb10u1 all tools to make debugging of PHP code easier
ii php-symfony-filesystem 3.4.22+dfsg-2+deb10u1 all basic filesystem utilities
ii php-symfony-finder 3.4.22+dfsg-2+deb10u1 all find files and directories
ii php-symfony-process 3.4.22+dfsg-2+deb10u1 all execute commands in sub-processes
ii php-yaml 2.2.2+2.1.0+2.0.4+1.3.2-1+0~20211118.27+debian10~1.gbpabc202 amd64 YAML-1.1 parser and emitter for PHP
ii php-zip 2:8.0+85+0~20211110.38+debian10~1.gbp73ad3b all Zip module for PHP [default]
ii php8.0 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc all server-side, HTML-embedded scripting language (metapackage)
ii php8.0-bcmath 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 Bcmath module for PHP
ii php8.0-cgi 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 server-side, HTML-embedded scripting language (CGI binary)
ii php8.0-cli 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 command-line interpreter for the PHP scripting language
ii php8.0-common 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 documentation, examples and common module for PHP
ii php8.0-curl 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 CURL module for PHP
ii php8.0-ds 1.3.0-8+0~20211113.21+debian10~1.gbp3b109a amd64 PHP extension providing efficient data structures for PHP 7
ii php8.0-gd 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 GD module for PHP
ii php8.0-intl 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 Internationalisation module for PHP
ii php8.0-mbstring 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 MBSTRING module for PHP
ii php8.0-mysql 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 MySQL module for PHP
ii php8.0-opcache 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 Zend OpCache module for PHP
ii php8.0-readline 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 readline module for PHP
ii php8.0-rrd 2.0.3+1.1.3-2+0~20211118.23+debian10~1.gbp144dad amd64 PHP bindings to rrd tool system
ii php8.0-snmp 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 SNMP module for PHP
ii php8.0-xml 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 DOM, SimpleXML, XML, and XSL module for PHP
ii php8.0-zip 8.0.13-1+0~20211122.27+debian10~1.gbp1675bc amd64 Zip module for PHP
ii php8.1-common 8.1.0-1+0~20211125.10+debian10~1.gbp177308 amd64 documentation, examples and common module for PHP
ii php8.1-ds 1.3.0-8+0~20211113.21+debian10~1.gbp3b109a amd64 PHP extension providing efficient data structures for PHP 7
ii php8.1-igbinary 3.2.6+2.0.8-2+0~20211115.31+debian10~1.gbpfaf284 amd64 igbinary PHP serializer
ii php8.1-memcache 8.0+4.0.5.2+3.0.9~20170802.e702b5f9+-3+0~20211118.27+debian10~1.gbpc0fe12 amd64 memcache extension module for PHP
ii php8.1-memcached 3.1.5+2.2.0-10+0~20211120.36+debian10~1.gbp3d83cf amd64 memcached extension module for PHP, uses libmemcached
ii php8.1-msgpack 2.2.0~rc1+2.1.2+0.5.7-2+0~20211118.32+debian10~1.gbpfdd5a2 amd64 PHP extension for interfacing with MessagePack
ii php8.1-rrd 2.0.3+1.1.3-2+0~20211118.23+debian10~1.gbp144dad amd64 PHP bindings to rrd tool system
ii php8.1-yaml 2.2.2+2.1.0+2.0.4+1.3.2-1+0~20211118.27+debian10~1.gbpabc202 amd64 YAML-1.1 parser and emitter for PHP
CONFIGURATION
APP_ENV=production
APP_DEBUG=false
APP_URL="https://portal.gr-ix.gr/"
APP_TIMEZONE="Europe/Athens"
APP_LOG="single"
IXP_API_JSONEXPORTSCHEMA_PUBLIC=true
IXP_MULTIIXP_ENABLED=false
IXP_RESELLER_ENABLED=true
IXP_AS112_UI_ACTIVE=false
GRAPHER_BACKENDS="mrtg|smokeping"
GRAPHER_CLI_TRAFFICDAILY_DELETE_OLD=true
GRAPHER_CLI_TRAFFICDAILY_DELETE_OLD_DAYS=365
GRAPHER_BACKEND_MRTG_WORKDIR="/srv/mrtg/work"
GRAPHER_BACKEND_MRTG_LOGDIR="https://ixpmanager4.gr-ix.gr/mrtg"
GRAPHER_BACKEND_MRTG_DBTYPE="rrd"
GRAPHER_BACKEND_SMOKEPING_ENABLED=true
GRAPHER_BACKEND_SMOKEPING_URL="http://ixpmanager4.gr-ix.gr/smokeping/smokeping.cgi"
IXP_FE_FRONTEND_DISABLED_LOOKING_GLASS=false
VIEW_SKIN="grix"
VIEW_SMARTY_SKIN="grix"
AUTH_ZF1_PWHASH="bcrypt"
CACHE_DRIVER=file
SESSION_DRIVER=file
SESSION_LIFETIME=28800
DOCTRINE_PROXY_AUTOGENERATE=true
DOCTRINE_CACHE=array
DOCTRINE_CACHE_NAMESPACE=IXPMANAGERNAMESPACE
IXP_IRRDB_BGPQ3_PATH="/usr/bin/bgpq3"
IXP_IRRDB_MIN_V4_SUBNET_SIZE=27
IXP_IRRDB_MIN_V6_SUBNET_SIZE=56
IXP_FE_FRONTEND_DISABLED_RS_PREFIXES=true
IXP_FE_FRONTEND_DISABLED_FILTERED_PREFIXES=true
SUMMARY
The creation of a new user hangs the log web page.
STEPS TO REPRODUCE
1. Create a new user
2. Go to Logs Web page (https://ixpmanagerwebpage/log/list)
EXPECTED RESULTS
Web page with logs hangs:
ACTUAL RESULTS
Web page with logs should be working.

IMPORTANCE
We cannot process the logs from the UI.
RELEVANT LOGS
https://pastebin.ibn.ie/?0f5dd0434ae0c5b8#7EtjJHrEmhW53o6K2G3HwT1aLukqryfm9cCF7TRw9CYD