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13.7 Works fine but 13.9 won't open (event viewer below)

Open Sean-Magers opened this issue 3 years ago • 6 comments

--Info from event viewer--

Fault bucket , type 0 Event Name: CLR20r3 Response: Not available Cab Id: 0

Problem signature: P1: Optimizer-13.9.exe P2: 0.0.0.0 P3: 63024243 P4: System.Drawing P5: 4.8.4395.0 P6: 60ad8367 P7: 323 P8: 54 P9: System.OutOfMemoryException P10:

Attached files:

These files may be available here: \?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Optimizer-13.9.e_87a9ae8d996aca338ece2b919bcff790ac48a1df_0ad7405e_9301b90f-f18a-43ec-adb0-0fee28b30d4b

Analysis symbol: Rechecking for solution: 0 Report Id: 1ca7ff6d-75d1-456a-8ede-57b7451f85a0 Report Status: 4 Hashed bucket: Cab Guid: 0

--error from event viewer--

Faulting application name: Optimizer-13.9.exe, version: 0.0.0.0, time stamp: 0x63024243 Faulting module name: KERNELBASE.dll, version: 10.0.22000.918, time stamp: 0xb42fa627 Exception code: 0xe0434352 Fault offset: 0x000000000004474c Faulting process id: 0x3d80 Faulting application start time: 0x01d8c08a3a357e75 Faulting application path: C:\Users\kdmgr\Downloads\Optimizer-13.9.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 1ca7ff6d-75d1-456a-8ede-57b7451f85a0 Faulting package full name: Faulting package-relative application ID:

What I've tried

In safe mode 13.9 does open 13.9 does not open if I run as admin, clear the program data folder run with /restart=disabledefender or run with /disable=uwp

I ran task manager as I run optimizer and it shows the task for a sec then gets suspended Optimizer never gets past the checking for requirements screen even if program data folder cleared Thank you

Sean-Magers avatar Sep 04 '22 18:09 Sean-Magers

unfortunatley i'm getting the same issue, program won't start 13.9

Faulting application name: Optimizer-13.9.exe, version: 0.0.0.0, time stamp: 0x63024243
Faulting module name: KERNELBASE.dll, version: 10.0.25193.1000, time stamp: 0x7f47a922
Exception code: 0xe0434352
Fault offset: 0x000000000007527c
Faulting process ID: 0x0x1638
Faulting application start time: 0x0x1D8C0F0194F2B40
Faulting application path: C:\Users\root\Desktop\Optimizer-13.9.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 58461685-c5c7-4a4e-bcbe-c55715702bd7
Faulting package full name: 
Faulting package-relative application ID: 
Application: Optimizer-13.9.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
   at System.Drawing.Image.FromFile(System.String, Boolean)
   at Optimizer.MainForm.GetModernApps(Boolean)
   at System.Windows.Forms.CheckBox.OnCheckedChanged(System.EventArgs)
   at Optimizer.MoonCheck.OnCheckedChanged(System.EventArgs)
   at System.Windows.Forms.CheckBox.set_CheckState(System.Windows.Forms.CheckState)
   at System.Windows.Forms.CheckBox.set_Checked(Boolean)
   at Optimizer.MainForm..ctor(Optimizer.SplashForm, Boolean, Boolean, Boolean, Boolean, Boolean, Boolean, Boolean, Boolean)
   at Optimizer.Program.Main(System.String[])


adzkii-i avatar Sep 05 '22 06:09 adzkii-i

unfortunatley i'm getting the same issue, program won't start 13.9

Faulting application name: Optimizer-13.9.exe, version: 0.0.0.0, time stamp: 0x63024243
Faulting module name: KERNELBASE.dll, version: 10.0.25193.1000, time stamp: 0x7f47a922
Exception code: 0xe0434352
Fault offset: 0x000000000007527c
Faulting process ID: 0x0x1638
Faulting application start time: 0x0x1D8C0F0194F2B40
Faulting application path: C:\Users\root\Desktop\Optimizer-13.9.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 58461685-c5c7-4a4e-bcbe-c55715702bd7
Faulting package full name: 
Faulting package-relative application ID: 
Application: Optimizer-13.9.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
   at System.Drawing.Image.FromFile(System.String, Boolean)
   at Optimizer.MainForm.GetModernApps(Boolean)
   at System.Windows.Forms.CheckBox.OnCheckedChanged(System.EventArgs)
   at Optimizer.MoonCheck.OnCheckedChanged(System.EventArgs)
   at System.Windows.Forms.CheckBox.set_CheckState(System.Windows.Forms.CheckState)
   at System.Windows.Forms.CheckBox.set_Checked(Boolean)
   at Optimizer.MainForm..ctor(Optimizer.SplashForm, Boolean, Boolean, Boolean, Boolean, Boolean, Boolean, Boolean, Boolean)
   at Optimizer.Program.Main(System.String[])

It's something about creating Images from files in "GetModernApps" method

Ziocash avatar Sep 05 '22 09:09 Ziocash

https://github.com/hellzerg/optimizer/blob/8c8fe41b297bd5fc491b51fffa6546a14c0f019d/Optimizer/Forms/MainForm.cs#L2288

Docs said: image

Maybe the second one I suppose.

Ziocash avatar Sep 05 '22 09:09 Ziocash

I had this issue and resolved it by updating to NVIDIA driver 516.94. https://www.nvidia.com/download/index.aspx

Graydenn avatar Sep 08 '22 06:09 Graydenn

I had this issue and resolved it by updating to NVIDIA driver 516.94. https://www.nvidia.com/download/index.aspx

I just tried it with 516.94 and still same thing

Sean-Magers avatar Sep 08 '22 07:09 Sean-Magers

It will be fixed in next version. Patience, i am busy with my life.

hellzerg avatar Sep 08 '22 14:09 hellzerg

Please update to v14.0 and the problem will be gone.

hellzerg avatar Sep 24 '22 12:09 hellzerg