Gaomon s620 driver not working
I have given my friend a new tablet but the drivers don't seem to be detecting it. We tried the newest release and a pre-release of the drivers without much succes. Help would be appreciated
Hardware/software information
Windows Version: 10
Tablet Driver version: 2.3/pre2.4
Tablet model: gaomon s620
Can you drop your log files here?
My friend gave me this
[2019-05-25 00:29:12.981] Log file 'startuplog.txt' opened. [2019-05-25 00:29:12.981] >> LogDirect true [2019-05-25 00:29:12.981] Log direct print = True [2019-05-25 00:29:12.981] >> Include "config\tablet.cfg" [2019-05-25 00:29:12.981] \ Reading 'config\tablet.cfg' [2019-05-25 00:29:12.981] >> # [2019-05-25 00:29:12.982] >> # Example tablet definition: [2019-05-25 00:29:12.982] >> # Tablet 0x056a 0x00dd 0x0D 0x01 [2019-05-25 00:29:12.982] >> # [2019-05-25 00:29:12.982] >> # VID: 0x056a [2019-05-25 00:29:12.982] >> # PID: 0x00dd [2019-05-25 00:29:12.982] >> # HID Usage Page: 0x0D [2019-05-25 00:29:12.982] >> # HID Usage: 0x01 [2019-05-25 00:29:12.982] >> # [2019-05-25 00:29:12.982] >> # [2019-05-25 00:29:12.982] >> # Wacom CTL-470 (Wacom drivers installed) [2019-05-25 00:29:12.982] >> # [2019-05-25 00:29:12.982] >> HIDTablet 0x056a 0x00dd 0xFF00 0x000A [2019-05-25 00:29:12.987] [WARNING] Can't open HID tablet Vendor=0x056A Product=0x00DD UsagePage=0xFF00 Usage=0x000A Exclusive=False [2019-05-25 00:29:12.998] >> Name "Wacom CTL-470 (Wacom drivers installed)" [2019-05-25 00:29:12.998] >> ReportId 0x02 [2019-05-25 00:29:12.998] >> ReportLength 11 [2019-05-25 00:29:12.998] >> DetectMask 0x40 [2019-05-25 00:29:12.998] >> MaxX 14720 [2019-05-25 00:29:12.998] >> MaxY 9200 [2019-05-25 00:29:12.998] >> MaxPressure 1023 [2019-05-25 00:29:12.998] >> Width 147.2 [2019-05-25 00:29:12.998] >> Height 92.0 [2019-05-25 00:29:12.998] >> TabletFormat WacomDrivers [2019-05-25 00:29:12.998] >> # [2019-05-25 00:29:12.998] >> # Wacom CTL-470 [2019-05-25 00:29:12.998] >> # [2019-05-25 00:29:12.998] >> HIDTablet 0x056a 0x00dd 0x0D 0x01 [2019-05-25 00:29:13.006] [WARNING] Can't open HID tablet Vendor=0x056A Product=0x00DD UsagePage=0x000D Usage=0x0001 Exclusive=False [2019-05-25 00:29:13.016] >> Name "Wacom CTL-470" [2019-05-25 00:29:13.016] >> ReportId 0x02 [2019-05-25 00:29:13.016] >> ReportLength 10 [2019-05-25 00:29:13.016] >> DetectMask 0x40 [2019-05-25 00:29:13.016] >> MaxX 14720 [2019-05-25 00:29:13.016] >> MaxY 9200 [2019-05-25 00:29:13.017] >> MaxPressure 1023 [2019-05-25 00:29:13.017] >> Width 147.2 [2019-05-25 00:29:13.017] >> Height 92.0 [2019-05-25 00:29:13.017] >> InitFeature 0x02 0x02 [2019-05-25 00:29:13.017] >> # [2019-05-25 00:29:13.017] >> # Wacom CTH-470 (Wacom drivers installed) [2019-05-25 00:29:13.017] >> # [2019-05-25 00:29:13.017] >> HIDTablet 0x056a 0x00de 0xFF00 0x000A [2019-05-25 00:29:13.024] [WARNING] Can't open HID tablet Vendor=0x056A Product=0x00
hope its the right thing
The log should be much larger than that. It is located at TabletDriver\startuplog.txt
can i get some help too? i've downloaded this the first time i ran it my pen was working just fine, then afterwards it's stopped working
heres the startup log startuplog.txt
can i get some help too? i've downloaded this the first time i ran it my pen was working just fine, then afterwards it's stopped working
heres the startup log startuplog.txt
Try a fresh copy of the release
Im sorry but I just can't get it too work I have a s620 myself and I tried to download that pre rel version for it and it does not detect the tablet and the tablet area, screen and stuff is green whats kinda weird. How do I get it too work :( I installed the 2.3 and then the 2.4 and tried deinstalling the 2.3 version before installing the 2.4 and nothing worked :/
Im sorry but I just can't get it too work I have a s620 myself and I tried to download that pre rel version for it and it does not detect the tablet and the tablet area, screen and stuff is green whats kinda weird. How do I get it too work :( I installed the 2.3 and then the 2.4 and tried deinstalling the 2.3 version before installing the 2.4 and nothing worked :/
Try replacing the tablet.cfg file with the one here
You can find your tablet.cfg file in the tablet driver folder > config > tablet.cfg
Im sorry but I just can't get it too work I have a s620 myself and I tried to download that pre rel version for it and it does not detect the tablet and the tablet area, screen and stuff is green whats kinda weird. How do I get it too work :( I installed the 2.3 and then the 2.4 and tried deinstalling the 2.3 version before installing the 2.4 and nothing worked :/
Try replacing the tablet.cfg file with the one here
You can find your tablet.cfg file in the tablet driver folder > config > tablet.cfg
Nah, didn't work for me i though it might've been the config file but seems not.
can i get some help too? i've downloaded this the first time i ran it my pen was working just fine, then afterwards it's stopped working heres the startup log startuplog.txt
Try a fresh copy of the release
So that worked, but i've hit another wall here: startuplog.txt