montage icon indicating copy to clipboard operation
montage copied to clipboard

Browser not Supported

Open nirajan-pant opened this issue 6 years ago • 4 comments

Montage is not working in Firefox, Brave, Microsoft Edge. Only header strip with MONTAGE is showing.

nirajan-pant avatar Oct 17 '19 03:10 nirajan-pant

Hmm, that doesn't sound good, thanks for reporting. Now, Firefox is my primary browser, and I'm seeing Montage work fine, I just checked here: https://tools.wmflabs.org/montage/#/

I expect it to work fine on Brave as well, can't promise on IE, depending on version.

So, on which URL are you seeing this behavior, have you tried clearing caches, and logging out (in the header) and back in again?

If none of that works, can you pop open the dev tools and see if you're getting any error responses?

mahmoud avatar Oct 17 '19 03:10 mahmoud

It's working fine in all these browsers. You should just wait for some time until the rest of the page is loaded and make sure that your internet connection is fast enough.

atsirlin avatar Oct 17 '19 04:10 atsirlin

I am trying to browse https://tools.wmflabs.org/montage/#/campaign/278-wiki-loves-monuments-2019-nepal but its not opening. I have waited for half an hour. I think it should be redirected to login page or display some error message.

I checked by browsing https://tools.wmflabs.org/montage/#/ it worked.

nirajan-pant avatar Oct 17 '19 04:10 nirajan-pant

Yes, it does not work when you are not logged in, and it should probably display some message instead of being silent.

atsirlin avatar Oct 17 '19 04:10 atsirlin