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Tracking request: Input method and language

Open rekire opened this issue 8 years ago • 2 comments

I am implementing your SDK and wondering why there are no fields for the input method (voice or text basically) and for the language of the input.

rekire avatar Oct 14 '17 21:10 rekire

This is an interesting idea @rekire -- we will certainly discuss this fields inclusion in our API but as of now Chatbase does not make an explicit differentiation between the medium of communications for bots. My suggestion, in the interim, would be to use the platform field to distinguish between voice and text platforms e.g. 'Google Home' as a platform value for customers interacting over that platform.

cristiancavalli avatar Oct 19 '17 19:10 cristiancavalli

For now I have already the platforms Google Home, Google Assistant, Alexa and FireTV. However for the Google Assistant are both input methods possible.

By the way is is possible right now to get statistics per platform?

rekire avatar Oct 19 '17 19:10 rekire