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Can't reopen a task
Code of Conduct
- [ ] I agree to follow this project's Code of Conduct
Is there an existing issue for this?
- [ ] I have searched the existing issues
Version
10.0/bf
Bug description
When a change is cancelled then reopened the status is still "cancelled", but we can add a followup.
Relevant log output
No error found in logs
Page URL
front/change.form.php
Steps To reproduce
- create a change
- change its status to "cancelled"
- click on "reopen button" next to the status
- See the status is still "cancelled" but we can add a followup
We can also reproduce this behaviour if we set the change to "refused" instead of "cancelled"
Your GLPI setup information
No response
Anything else?
After reopening the change:

When you reopen a change (or a ticket), a followup is displayed to explain why you want to reopen this item.
But, i agree with you, there is a bug because after adding the followup the change stays closed. Tested today with git updated