getsentry
Out of date Jira server integration docs
Environment
SaaS (https://sentry.io/)
Steps to Reproduce
The current Jira Server integration setup docs do not match the most recent version of Jira Server. The UI and options used in the guide are no longer present in Jira, and some mandatory options on the UI are not mentioned in the docs.
For example, there is an option to choose between incoming or outgoing direction that is not mentioned in our docs:
From initial conversation with the Integrations team, the docs is reflecting Jira Server v8 and the current version is v9.
https://docs.sentry.io/product/integrations/issue-tracking/jira/#jira-server
Expected Result
The docs reflects the current version of the platform, in this case Jira Server.
Actual Result
Out of date docs.
Product Area
Settings - Integrations
Link
No response
DSN
No response
Version
No response
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Thanks for raising this up. We should actually update these to reflect how it would work in Jira Data Center. Will put this on the backlog for us.
@brianthi
This is a blocking issue for users with recent Jira Server versions, do you have an ETA or a workaround?
We are going to try to prioritize this for end of December work, so hopefully by the end of the month we can have some docs updates.
@malwilley @brianthi we received a couple of requests this week regarding this issue. Is there a new update on it?
We don't have an ETA for this yet, We will comment here once have updates
Hi, since this is blocking us for some time now, would you be able to provide interim instructions on the integration and how to set it up with current jira data center version? Thank you so much.
We prioritized this for the next quarter. Will post updates when we have one.
@rodolfoBee Atlassian ended support for Jira Server in February, with this in mind do we want to proceed with updating these docs or would it make more sense to sunset them?
I've submitted #13060 in order to add guidance for Jira Data Center rather than the old Jira Server.
In terms of Sentry integration, Jira Sever and Data Center are not different, pretty compatible APIs. We're working on updating these docs this quarter. I'll update here when I have more accurate timelines.