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Account is Pending Activation

Open DereckSimpatico opened this issue 2 years ago • 1 comments

Hello,

We just finished setting up version 0.21.0 as the newest version has the signup bug. It looks like the activation email never gets sent or I am missing something.

Any thoughts on this would be greatly appreciated!

DereckSimpatico avatar Feb 12 '24 13:02 DereckSimpatico

Is there any error in your logs? docker compose logs app

Servery avatar Aug 14 '24 09:08 Servery

Indeed, look for error messages, if there is nothing there you could try blowing away the setup and starting with a clean postgres:

From https://fider.io/docs/hosting-instance:

...To solve this you'll need to log into your Postgres Database and run TRUNCATE TABLE tenants RESTART IDENTITY CASCADE;. This command will purge all the data from Fider, thus making the installation page available again. You may now change your email configurations and try again. You can repeat this as much as you need.

mattwoberts avatar Sep 09 '24 12:09 mattwoberts

Closing this one - looks like a good example of something that would be helped with #1204

mattwoberts avatar Sep 15 '24 13:09 mattwoberts

I've also faced some issues with email activation when setting on local env with docker. If anyone need to run the command like @mattwoberts mention, here it is: docker-compose exec db psql -U fider -d fider -c "TRUNCATE TABLE tenants RESTART IDENTITY CASCADE;"

DanielSousa avatar Nov 11 '24 13:11 DanielSousa