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User Helpdesk

Open garysharp opened this issue 12 years ago • 0 comments

Investigation is required for a User Helpdesk. This might include features like:

  • Allowing users to open jobs
  • Provide searchable wiki/library.

Documentation is required for:

  • Requirements (specifically detailing the required features).
  • Workflows (flow charts of the various required features).
  • User Interface design.
  • Integration and impact on the existing feature set.
  • Security implications.

See: http://discoict.com.au/forum/feature-requests/2012/11/staff-and-student-helpdesk.aspx

garysharp avatar Aug 15 '13 08:08 garysharp