helpdesk Pull customer list from ERPNext (if installed)

Is your feature request related to a problem? Please describe.

If ERPNext is installed alongside, the customer list must me pulled from there. There is no point in creating a same customer in Helpdesk again.

Describe the solution you'd like

Pull from ERPNext.

Describe the alternatives you've considered

No response

Additional context

Contact list is pulled from ERPNext.

Sep 08 '24 09:09 ajiragroup

x2

Oct 18 '24 03:10 linkmk

+1

Dec 06 '24 10:12 princessfrombabylon99

@RitvikSardana Hi, the path adopted by the crm (https://github.com/frappe/crm/pull/352) , has already been in place for some time, so it generates learning stability for it.

I can't understand how this is not in the project as a priority, since it is the great lacking for the helpdesk installations to be triggered.

Is it because it is going to go a different way? Do you intend to just polish the clients for example, and not create them from here?

Apr 23 '25 17:04 federicocalvo