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TEST-WIN-10 Host missing from All Teams

Open qa-wolf[bot] opened this issue 11 months ago • 5 comments

Steps to reproduce:

  1. Log in as Global Admin
  2. Navigate to Host tab
  3. Set team to "All teams"
  4. Observe Hosts Expected: There should be 2 Hosts with Windows platforms: TEST-WIN-10 & TEST-WIN-11 Actual: Only TEST-WIN-11 is visible Timestamp: 0:12 - is an older run where we can still see TEST-WIN-10 Video: https://www.loom.com/share/b85956b9170f40eab8fbcff853026f1e (https://www.loom.com/share/b85956b9170f40eab8fbcff853026f1e)

qa-wolf[bot] avatar Mar 13 '25 18:03 qa-wolf[bot]

Checking with infrastructure to see where this should go

jmwatts avatar Mar 13 '25 19:03 jmwatts

@xpkoala, I assigned to Orchestration team so this doesn't fall under the radar. @jmwatts, I assume this is not an unreleased bug. Tell me if I'm wrong.

sharon-fdm avatar Mar 18 '25 14:03 sharon-fdm

There's not much to go on here. I verified that Test-Win-10 is not on that instance anymore. My best guess would that it was deleted manually. We'd need to directly inspect the database to be more sure. If they are running a virtual machine with the Test-Win-10 name and it's connecting to Fleet but not enrolling, that would be good to know. For now, without more info, it's hard to see a bug here.

sgress454 avatar Apr 03 '25 19:04 sgress454

@sgress454 QA wolf doesn't have access to these VMs, only Fleet does. Robert created this issue to get us access to the VMs. https://github.com/fleetdm/confidential/issues/10046

It's not a bug in the product but we do need to resolve the issue for them.

jmwatts avatar Apr 03 '25 19:04 jmwatts

Ok! Do we need to keep this issue open?

sgress454 avatar Apr 03 '25 20:04 sgress454

I was able to work with Robert to get TEST-WIN-10 up and running again and confirmed we can now RDP into all 4 windows VMs in QA wolf Premium & Free.

I re-enrolled it on the qa wolf premium site and added it to the correct team. Should be gtg! https://qawolf-premium.cloud.fleetdm.com/hosts/manage?query=TEST-WIN-10&page=0&order_key=display_name&order_direction=asc

PezHub avatar Apr 09 '25 19:04 PezHub

Invisible hosts, A fix brings them back to view, Secure, strong, and true.

fleet-release avatar Apr 09 '25 19:04 fleet-release

Visible hosts in sight, One missing - not quite right, Fleet brings back the light.

fleet-release avatar Apr 09 '25 20:04 fleet-release