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Add script execution enabled/disabled, VPP enabled/disabled, query reports enabled/disabled, self service software enabled/disabled, software packages in use?

Open zayhanlon opened this issue 1 year ago • 1 comments

User story

As a Fleet contributor, I want to see usage statistics for script execution, software management/vpp/self-service, and query reports so that I can make decisions on customer support and product improvements w/o relying on solely qualitative evidence.

Problem

zayhanlon avatar Aug 28 '24 15:08 zayhanlon

Thanks for tracking this @zayhanlon. Please raise this at the next feature fest. Adding usage stats are quick-wins and high value for the business.

Something related that I've been thinking about...who owns maintaining our resources for maintain usage statistics? And what resource do folks at the company use?

I think the goal is to have one resource that everyone at the company can use. That way everyone is looking at the same info/resource and is thus using the same language.

Today we have 3:

  • Zay's Heroku link
  • Spreadsheet (internal)
    • I just added a weekly ritual for me to keep the "Customer mapping" sheet up to date.
  • Datadog

I get the feeling we should pick one. I like the spreadsheet because it's accessible and easy to maintain. Your Heroku link it only available for folks w/ access to Heroku. Datadog has nice graphs but it's harder to maintain.

I'm happy to continue to maintain the spreadsheet.

Thoughts?

cc @sharon-fdm

noahtalerman avatar Aug 30 '24 13:08 noahtalerman

@noahtalerman and i discussed today and i will take over maintaining the spreadsheet on a monthly ritual :)

zayhanlon avatar Sep 05 '24 15:09 zayhanlon

FYI @dherder ^^

Usage stats spreadsheet (internal): https://docs.google.com/spreadsheets/d/1Mh7Vf4kJL8b5TWlHxcX7mYwaakZMg_ZGNLY3kl1VI-c/edit#gid=0

noahtalerman avatar Sep 06 '24 18:09 noahtalerman