Add more metrics to the usage data report for detecting MDM, Fleet desktop, Fleet in your calendar, AI policy description automation
Goal: As customer success, I want to know who is using these features so that I can offer support that is tailored to each customer.
I'd like to propose we add the following metrics to the usage data report to understand premium customer usage:
- Is MDM enabled?
- Is Fleet desktop enabled?
- Is Fleet in your calendar enabled?
- Is AI policy description automation enabled/disabled?
Also adding @zayhanlon in case I forgot anything. Thanks!
Goal: As customer success, I want to know who is using these features so that I can offer support that is tailored to each customer.
@Patagonia121 thanks! I added the above goal to the issue description. Please feel free to tweak it if that doesn't look right.
We'll weigh this at the next feature fest on 2024-06-20.
That's perfect, thanks @noahtalerman!
@Patagonia121 I think MDM enabled may already covered: I see mdmMacOsEnabled and mdmWindowsEnabled documented here.
You're spot on, @rachaelshaw. Thanks for the correction. :)
Original ask (moving here before updating the description):
I'd like to propose we add the following metrics to the usage data report to understand premium customer usage:
- Is MDM enabled?
- Is Fleet desktop enabled?
- Is Fleet in your calendar enabled?
- Is AI policy description automation enabled/disabled?
Hey @zayhanlon and @sharon-fdm, we're now getting this usage stats data from the dataclip in the usage stats spreadsheet: https://docs.google.com/spreadsheets/d/1Mh7Vf4kJL8b5TWlHxcX7mYwaakZMg_ZGNLY3kl1VI-c/edit?gid=538901298#gid=538901298
AI, window, desktop, Stats guide our swift improvements, Cloud city evolves.
we've been using it - thank you! @noahtalerman