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Bug: Issue with Network Folder and Recycle Bin Folder not responding when opened

Open Lukiluc29 opened this issue 2 years ago • 2 comments

Description

When attempting to open the "Network" folder in the network drive, nothing happens and the application indicates that it is not responding, before closing without any error reporting. Furthermore, the application does not reopen once it is closed. However, during my in-depth investigation into this long-standing issue, I noticed that when the "Network" folder was not pinned, the application would crash upon opening. On the other hand, when the folder was placed in favorites and opened from either the favorites or the "Network Drive" category, it would open without any issues. However, if I removed it, the problem would recur. And finally, the same issue occurs with the Recycle Bin when it's not pinned. When I launch it from a shortcut, the application starts but doesn't respond. However, when the Trash is pinned and I launch it from a Files shortcut, the application doesn't crash.

Steps To Reproduce

Open "Files" Find the "Network Drives" category Expand it Click on the "Network" file

Requirements

Make sure the "Network" folder doesn't crash when asked to open.

Files Version

Version 2.5.2.0

Windows Version

22H2 22621.1848

Log File

debug.log

Lukiluc29 avatar Jun 20 '23 18:06 Lukiluc29

Thanks for the report. The log file doesn't show any errors but your issue may be fixed when #12679 is.

Josh65-2201 avatar Jun 24 '23 05:06 Josh65-2201

@Josh65-2201 I just noticed that all the folders listed with names starting with "Shell:" never respond when launched, except if we add them to favorites.

Lukiluc29 avatar Jun 24 '23 10:06 Lukiluc29

@Lukiluc29 do you have the option to sync folder preferences enabled?

yaira2 avatar Aug 06 '23 22:08 yaira2

do you have the option to sync folder preferences enabled?

No.

Lukiluc29 avatar Aug 09 '23 18:08 Lukiluc29