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[BUG] Unable to Download/Restore UCS file generate from Journeys Summary Stage

Open jgranieri22 opened this issue 2 years ago • 3 comments

Download UCS Options produces a file that is not readable by BIG-IP and or archive utility During Journeys Full Migration when reading from an online BIG-IP system you proceed to the "Journey Summary" step and have the option to Download the UCS file. When selecting this option a UCS file is downloaded however when uploading to a BIG-IP it does not recognize the file. You also cannot read the UCS contents using a RAR utility. The BIG-IP cannot process the file nor can you restore from it.

To Reproduce Steps to reproduce the behavior:

  1. Utilize the Journeys tool, when at Journey Summary step select Download UCS
  2. Verify the file is downloaded with a .ucs extension
  3. Pick a BIG-IP and upload the UCS archive file
  4. Attempt to restore the UCS archive file, the BIG-IP system will stay in Loading UCS indefinitely.
  5. Attempt to open the UCS file with a RAR utility, You will receive an error message "The archive is in an unknown format or damaged"

Expected behavior The UCS file is expected to be readable by a RAR utility and also by the BIG-IP once it is uploaded

Screenshots Attempting to restore the UCS archive that was downloaded from Journeys Summary Stage image

BIG-IP stays on this screen indefinitely image

Attempting to open the UCS file with a RAR associated utility results in an error image

Context Journeys App v3.3.3.3 ACC ver 1.20

  • And Platform version of the system you want to migrate. Testing via VE in UDF Lab 13.1 to 16.1

jgranieri22 avatar Jul 26 '23 22:07 jgranieri22

Please try the newest version and see if the issue is reproducible.

azahajkiewicz avatar Jul 31 '23 10:07 azahajkiewicz

@azahajkiewicz confirmed this is still occurring on the latest release as well:
image

image

same thing with 7-zip

image

uploaded ucs archive from Journeys to destination BIG-IP: image

still unable to load

jgranieri22 avatar Aug 01 '23 20:08 jgranieri22

Looks like disabling UCS passphrase seems to resolve this.. I can open the UCS file via archive utility and BIG-IP can read it properly. Validating restore function works fine with this UCS-no-passphrase.

image image

jgranieri22 avatar Aug 02 '23 18:08 jgranieri22