seo icon indicating copy to clipboard operation
seo copied to clipboard
verified publisher icon ethercreative

SEO: Failed to retrieve entry preview after update to 3.3.20.1

Open maartenheideman opened this issue 5 years ago • 17 comments

Description

After update Craft from 3.2.9 to 3.3.20.1 and seo from 3.6.2 to 3.6.3. I'll get a repeating error 'SEO: Failed to retrieve entry preview' when editing an entry where the SEO field is enabled.

Additional info

  • Craft version: 3.3.20.1
  • SEO version: 3.6.3
  • PHP version: 7.3
  • Database driver & version: mysql 5.5
  • Other Plugins: "verbb/navigation": "1.2.8", "craftcms/redactor": "2.4.0", "verbb/image-resizer": "2.0.6", "topshelfcraft/wordsmith": "3.1.1", "xpertbot/craft-wheelform": "^2.3"

maartenheideman avatar Feb 14 '20 08:02 maartenheideman

Having this issue too

proximo7 avatar Feb 21 '20 22:02 proximo7

Having this issue on all our sites as well, is there going to be a fix for this coming?

glenwith1n avatar Feb 27 '20 23:02 glenwith1n

I'm seeing this also.

Craft Pro 3.4.9

Plugins:

  • Feed Me 4.2.0.1
  • HTML Cache 1.0.15
  • Imager 2.4.0
  • Image Resizer 2.0.6
  • Instagram (PPFC) 3.0.15
  • Logs 3.0.3
  • Maps 3.8.1
  • Neo 2.6.2
  • Redactor 2.6.0.1
  • SEO 3.6.3
  • Workflow 1.4.2

samc36 avatar Mar 02 '20 16:03 samc36

Same issue here

MarkOlijslagers avatar Mar 12 '20 11:03 MarkOlijslagers

Same issue

brycekirk avatar Mar 12 '20 17:03 brycekirk

+1 to the issue :(

criticalgears avatar Mar 24 '20 23:03 criticalgears

Also having this issue. Don't see much hope of Ether addressing or updating this plugin, so will probably be moving on to a paid plugin like SEOmatic going forward.

mightyfineyall avatar Apr 01 '20 15:04 mightyfineyall

+1 a fix would be nice!

gbaumbach avatar Apr 06 '20 18:04 gbaumbach

@maartenheideman What's the planning regarding this bug "Error: Failed to retrieve entry preview"? My clients are getting a little impatient. Thanks in advance.

pixeldeluxe avatar May 25 '20 11:05 pixeldeluxe

@pixeldeluxe I implemented the fix proposed by @tschoffelen above and it seemed to solve the issue for now

mightyfineyall avatar May 25 '20 15:05 mightyfineyall

If anyone is looking for a quick fix for your clients, adding this somewhere in your template will fix it. See my PR for more details on why that helps.

<svg style="display: none;">x</svg>

tschoffelen avatar May 25 '20 17:05 tschoffelen

@tschoffelen that didn't appear to fix it for me sadly. I've tried putting it in several different templates and yet, the entry preview still won't work

https://github.com/ethercreative/seo/issues/307

As you can see, I've opened by own issue, with screenshots of the error I'm getting, but with no responses as of yet.

jevans1808 avatar Jun 10 '20 07:06 jevans1808

I'm still having this issue on multiple installations of Craft CMS with this SEO plugin. Craft: 3.4.26 / SEO 3.6.6

The SVG fix didn't work form me.

On some mutli-site installations, at one language the error appears and at the other one not...

Hopefully someone has a working solution for this

MarkOlijslagers avatar Jul 02 '20 13:07 MarkOlijslagers

+1 still having this issue Craft: 3.4.27 / SEO 3.6.6

ArtDepartmentMJ avatar Jul 16 '20 09:07 ArtDepartmentMJ

Having the same issue on Craft 3.5.4 / SEO 3.6.6

Screen Shot 2020-08-18 at 11 42 10 AM

marina-moca avatar Aug 17 '20 23:08 marina-moca

Same issue here, solved it by making sure there was an SVG icon on every page as mentioned above.

Is this plugin still maintained?

RyanRoberts avatar Sep 05 '20 15:09 RyanRoberts

If anyone is looking for a quick fix for your clients, adding this somewhere in your template will fix it. See my PR for more details on why that helps.

<svg style="display: none;">x</svg>

This helped me, thanks a lot! Although, I feel a bit uncomfortable with this hack 😄 Hope this gets fixed

peckanthony avatar Oct 16 '20 07:10 peckanthony