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verified publisher icon ethayer

Kwikset 916 not locking or unlocking from lock keypad

Open mikezig7 opened this issue 8 years ago • 2 comments

Hi Erik!

History: I had one Kwikset 916 lock & I was using a copy of the Lock Manager which was an older version which was only 2 modules (device type & lock-manager itself)...This lock could be locked/unlocked from the keypad as well as from the SmartThings app...Then I needed to make a few changes to my configuration:

  • Removed current lock from hub thru the app.
  • Deleted copy of SmartApp from The IDE.
  • Changed board in current lock (as batteries were draining in just a few days) & added it back to the hub thru the app.
  • Added a new Kwikset 916 (different color) to another door and added it to the hub using the app.
  • Added Github repository integration & linked to your LockManager folder (ethayer/Lock-Manager) using the IDE.
  • Added the device handler & the parent & 2 of 3 child apps from that repository thru the IDE & published all these apps...I did not add/publish the keypad child app as I don't have a separate keypad.
  • Configured

the LockManager app for both locks thru the SmartThings app...Wondering if I missed something here?

Issue: Both locks work properly (open/close & report back on manual operation) from the app...Neither lock responds properly when keypad is used...If I activate the lock keypad & hit the lock symbol, it beeps & "1-3-5-7-9" flashes...Some additional info:

  • 5 codes were entered from app...None were entered at lock from keypad...The same beep / "1-3-5-7-9" flash happens if I try one of these codes when the lock is locked...I assume this will get fixed once I can get it to lock from the keypad.
  • No errors are displaying in the IDE log when the keypad in unsuccessfully used...The manual lock/unlock operation is being logged which is probably why I also see that notification on my phone.
  • Both locks are functioning the exact same way.

Any ideas? Need any additional info or clarification?

Thanks for the help, Mike

mikezig7 avatar Oct 19 '17 13:10 mikezig7

I'm having the same issue with my kwikset 916. It was working flawlessly for a long time then something broke.

toddjaygilbert avatar Nov 06 '17 01:11 toddjaygilbert

I'm having the same problem keys you enter in the app don't push to the actual 916 to unlock the door.

s-petey avatar Dec 29 '17 17:12 s-petey