Daisy Reversal - Error code: 21, see Daisy Manual

[rosen4o]

Здравейте,

Опитвам се да пусна сторно на Daisy Compact

1. Печатам следният ФБ { "items": [ { "text": "UGREEN LAN cable Cat6 Flat pure copper 2m /black/ - NW101 / 50185", "quantity": 1, "unitPrice": 1, "taxGroup": 2, "department": 3 } ], "payments": [ { "amount": 1, "paymentType": "cash" } ] }

2. Пускам следната заявка за сторнирае { "receiptNumber": "015078", "receiptDateTime": "2025-10-28T12:44:47", "fiscalMemorySerialNumber": "36642588", "reason": "refund", "items": [ { "text": "UGREEN LAN cable Cat6 Flat pure copper 2m /black/ - NW101 / 50185", "quantity": 1, "unitPrice": 1, "taxGroup": 2, "department": 3 } ] }

3. Получавам следната грешка { "receiptNumber": "", "receiptDateTime": "0001-01-01T00:00:00", "receiptAmount": 0, "fiscalMemorySerialNumber": "", "ok": false, "messages": [ { "type": "error", "code": "E199", "text": "General error" }, { "type": "info", "text": "No external display" }, { "type": "info", "text": "Opened Fiscal Receipt" }, { "type": "error", "code": "E999", "text": "Error code: 21, see Daisy Manual" }, { "type": "info", "text": "Device S/N and FM S/N are set" }, { "type": "info", "text": "VAT groups are set" }, { "type": "info", "text": "Error occured while opening new fiscal reversal receipt" } ] }

Някой сблъсквал ли се е с Error code: 21, see Daisy Manual?