Ribbon does not show after installation, no reg entries are created on installation

[pawelkosi]

Hi

I have the same issue as here: https://github.com/elvirbrk/NoteHighlight2016/issues/7. Changing to admin did not work, interestingly I have checked the registry for the key and there is no key created under onenote/addIns , its just empty. What should I do now?

By the way - thank you for developing this, believe me I need it badly for my project.

[duckgoop]

I am seeing this issue as well. Installed using the x86 MSI for 32-bit OneNote 2016. I can see NoteHightlightAddin in the Add-ins menu, but the ribbon item is not loaded and the registry in HKCU\Software\Microsoft\Office\OneNote\Addins is empty. No subkey for the addin is created.

[claudinecallaghan]

Also having the same problem, it shows in the addins menu but not in the ribbon. Also no option to add it in from ribbon customisation.

[evvgis]

Same as the other users above - no registry values for the add-in for OneNote after installing 64 bit version. I also do not see add-in in OneNote.

[elvirbrk]

Sorry guys, I'm not much of a help here, because add-in can fail to load for numerous reasons. I only encountered issue with admin privileges and 32/64 bit mismatch between add-in and Office installation, but I guess you already tried that. Other than that, you can try additional troubleshooting like mentioned in: https://stackoverflow.com/questions/4668777/how-to-troubleshoot-a-vsto-addin-that-does-not-load

[kevinhynes]

Experiencing the same issue as others. No NoteHighlight tab is available, no add-in is displayed, no files in C:\Users\user_name\AppData\Roaming\Microsoft\AddIns.

Would love to see a fix or any input. This looks awesome.

[elvirbrk]

One more thing you could try is to install VSTO runtime and .NET runtime. More details at https://www.xltoolbox.net/blog/2015/01/troubleshooting-vsto-add-ins-for-office.html

[kevinhynes]

Edit: I am an idiot. Not sure why/how but I am running 32-bit MS Office on my 64-bit version of Windows. I downloaded the 32-bit version of the .msi file, and it works just fine!

[TrueOsiris]

So ... when running a 32b office on a 64b windows, this tool does not work?

[kevinhynes]

No, sorry if my comment was confusing.

There is a 32bit and 64bit version of this plug in. You need to download whichever one corresponds to the version of Microsoft Office you're using. I'm running 32bit Microsoft Office so I need the 32bit version of this plug in.

My problem earlier was that I was using the 64bit version of this plug in with the 32bit version of MO.

[Fyrearm]

I have tried all the suggestions in this thread and the add-in does not show.

[elvirbrk]

Please also check #7.

[Fyrearm]

Thanks @elvirbrk there was a post on there by @zhenfengren that worked for me. He basically posted to repair OneNote and install the add-in. I ended up doing a repair of Office 365 since that is how OneNote is installed on my machine.