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Undecryptable messages after restoring backup

Open Aquathing opened this issue 1 year ago • 4 comments

Steps to reproduce

  • Uninstalled Element X
  • Installed Element X
  • Restored backup immediately after login
  • Messages sent by a user from a specific device are not decryptable

Outcome

What did you expect?

Element X correctly decrypting the messages

What happened instead?

Element X unable to decrypt for "unknown" reasons.

Element Web was able to decrypt after a fresh login.

Your phone model

Pixel 8

Operating system version

GrapheneOS

Application version and app store

Element X 0.5.1 40005012 APK GitHub

Homeserver

Synapse v1.114

Will you send logs?

Yes

Are you willing to provide a PR?

No

Aquathing avatar Sep 02 '24 20:09 Aquathing

This might be the same as https://github.com/element-hq/element-x-ios/issues/3055 which was fixed by https://github.com/matrix-org/matrix-rust-sdk/pull/3964. I'll leave this open as well until there's a EX-Android release confirming this.

poljar avatar Sep 09 '24 17:09 poljar

Same here with 0.5.3 ex android.

It took hours, then messages got decrypted.

xundeenergie avatar Sep 10 '24 21:09 xundeenergie

I see this has been fixed on the SDK. Should this be closed?

Aquathing avatar Oct 01 '24 12:10 Aquathing

I think people leave the app issue open until a release happened with the updated SDK.

poljar avatar Oct 01 '24 13:10 poljar

seems like a duplicate of https://github.com/element-hq/element-x-android/issues/3234

richvdh avatar Dec 18 '24 09:12 richvdh