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new session shown as not trusted, despite doing the verification dance

Open richvdh opened this issue 3 years ago • 5 comments

Steps to reproduce

  1. start a new eleweb session
  2. verify it from another device (QR code scan)
  3. new session still shows as not trusted

Outcome

What did you expect?

Device should be shown as verified

What happened instead?

I, and others, see my new session as unverified

image

image

Operating system

Ubuntu 22.04

Application version

Element Nightly version: 2022071901 Olm version: 3.2.8

How did you install the app?

nightly debian

Homeserver

synapse 1.61.0

Will you send logs?

Yes

richvdh avatar Jul 29 '22 10:07 richvdh

possibly again related to lack of gnome-keyring?

richvdh avatar Jul 29 '22 10:07 richvdh

I tried to do the verification again with an emoji comparison, but no improvement.

richvdh avatar Jul 29 '22 10:07 richvdh

Is this maybe the same as vector-im/element-web#21919?

richvdh avatar Aug 09 '22 13:08 richvdh

btw it is 100% reproducible for me - no matter how many times I do the verification dance it doesn't help.

richvdh avatar Aug 09 '22 13:08 richvdh

oh, or possibly vector-im/element-meta#1879 is a closer match

richvdh avatar Aug 09 '22 13:08 richvdh

I observe the same behaviour for two accounts, but cannot reproduce it for one of my own accounts.

  1. New device_b login (Chrome)
  2. old and verified device_a (Android Element-App) verifies device_b
  3. device_b can decrypt all messages
  4. device_b is shown as unverified like already descirbed in the issue desciption

MichaelErjemenko avatar Sep 09 '22 10:09 MichaelErjemenko

well, this seems to have fixed itself somewhere along the line.

richvdh avatar Oct 31 '22 18:10 richvdh