Erik comments

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                                            Erik

Intermittent SSL_connect returned=1 errno=0 state=error: sslv3 alert handshake failure errors

We are finally getting some momentum around this issue. In preparation, could we please ask for details to reproduce this issue? Thank you.

with 2fa (two factor authentication) unable to initialize zendesk client

@nishajgd - we might have found a window of time to investigate your issue. What is your account? What HTTP library are you using? Thank you.

ticket.safe_update is not respected when updating ticket.tags

This issue will be closed with no code change. The correct solution is to save the ticket as per [this comment](https://github.com/zendesk/zendesk_api_client_rb/issues/420#issuecomment-1333029230). Thank you to everyone involved. We really appreciate your...

Intermittent SSL_connect returned=1 errno=0 state=error: sslv3 alert handshake failure errors

@georgemabey - have you tried our latest gem release? Do you still experience this issue? If so, can you please provide the steps to reproduce?

problem creating organizations via API

Hi @rsl - did your second comment solved your problem? I did not experience this problem with proper permissions, I was able to create the organization as expected.

problem creating organizations via API

Please try the latest version of our gem and feel free to re-open this issue if your problem persists.

Support for Attachment management endpoints

We will add this to the roadmap and plan for rollout when feasible. Timeline is TBD.

Refactor Side Load of `ZendeskAPI::Association` Into A Separate Object

Hi @khezam - thank you for another contribution! (your previous one is coming, I just need another internal review). We don't have much time at present to do a deep...

Would you mind release this gem to RubyGems?

Actually, it seems to be there: https://rubygems.org/gems/roman-rots