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Missing any thing related to Notifications

Open alonsotorres opened this issue 3 years ago • 0 comments

I was hoping to find documentation about how to script notifications, email templates, email layouts, and anything related to notifications, but there's nothing about these topics.

I have got to investigate many (not well-documented) methods, such as:

${URI} creates a link to the current record as: LINK

${URI_REF} creates a link to the current record with NUMBER as the text: INC123545

${parent.URI_REF} creates a link to the referenced record with NUMBER as the text: INC123545

${CMS_URI+self-service/incident_detail} creates a link to the referenced record as: https://.service-now.com/self-service/incident_detail.do?sysparm_document_key=incident,46e18c0fa9fe19810066a0083f76bd56

${report:X:Y} Attachs a link to a report where X is the type ID, and Y is the report sys_id like: ${report:reportID:<abc123>} ${report:dashboardID:<abc123>}

At Mail scripts you can use stuff like:

current.getLink() gs.generateURL(table, recordID, view)

Maybe a Notification section could be added to the wiki.

alonsotorres avatar Oct 12 '22 21:10 alonsotorres