Account verification failed / no contact forms

[Sabancode]

Problem description

Sign up with GitHub or Google was not possible. Made Sign up directly by entering an email, username and password. Trying to verify my email is always unsuccsessful - no matter which browser or ip. Trying to contact the support not possible because of redirecting me instant to verify your email-site. Tried to call up the support forms a lot of times in other browsers and incognito as well, but redirection happens instant.

Update

This problem may be bound to a specific mail-provider. I've tried to signing up with my other g-mail account, got the email and was verified after.

docker info output

Docker Info:

Debug Information

Browser name and version: Firefox 130.0.1 (64-Bit) Edge 128.0.2739.79 (Official Build) (64-Bit) Safari in iOS 17.6

URL: https://hub.docker.com/support/contact https://app.docker.com/verify-email

Timetamp or time range: UTC +01

Public IP: any

Hub Username: sabancode

Error messages (on screen or in browser console)

Email verification unsuccessful.

Screenshots of the issue (if applicable)

Task List

• [x] This is NOT a security issue
• [x] I do NOT have a Docker subscription
• [x] I have looked through other issues and they do NOT apply to me

[rimelek]

I leave this link here as we discussed it on the forum affecting another user as well https://forums.docker.com/t/issue-confirming-dockerhub-email-address/141209

[gdibernardo]

Hi @Sabancode,

Is this still an issue for you?

[gdibernardo]

@Sabancode closing the issue for now! Let us know or re-open a new issue if this is still a blocker for you!