docker
Error every time I open Docker Desktop
Description
Every single time I open Docker Desktop on windows, an error shows up that says:
Privileged helper service is not running The Privileged helper service is not running. The service runs in the background with SYSTEM privileges. Docker Desktop needs the service to interact with privileged parts of Windows. To learn more about the privileged helper service and the functions it provides, visit the docs . Would you like to start the service? Windows will ask you for elevated access.
When I click the "Start Service" button, I don't get an elevated access prompt and nothing in the docker console loads. After a few seconds I get an error saying:
An unexpected error occurred Docker Desktop encountered an unexpected error and needs to close. Search our troubleshooting documentation to find a solution or workaround. Alternatively, you can gather a diagnostics report and submit a support request or GitHub issue. starting the docker service: pinging com.docker.service: context deadline exceeded
The only option here is "Quit"
Reproduce
Open Docker
Expected behavior
Docker opens normally.
docker version
Client:
Version: 27.5.1
API version: 1.47
Go version: go1.22.11
Git commit: 9f9e405
Built: Wed Jan 22 13:41:44 2025
OS/Arch: windows/amd64
Context: desktop-windows
request returned Internal Server Error for API route and version http://%2F%2F.%2Fpipe%2FdockerDesktopWindowsEngine/v1.47/version, check if the server supports the requested API version
docker info
Client:
Version: 27.5.1
Context: desktop-windows
Debug Mode: false
Plugins:
ai: Ask Gordon - Docker Agent (Docker Inc.)
Version: v0.7.3
Path: C:\Users\admin\.docker\cli-plugins\docker-ai.exe
buildx: Docker Buildx (Docker Inc.)
Version: v0.20.1-desktop.2
Path: C:\Users\admin\.docker\cli-plugins\docker-buildx.exe
compose: Docker Compose (Docker Inc.)
Version: v2.32.4-desktop.1
Path: C:\Users\admin\.docker\cli-plugins\docker-compose.exe
debug: Get a shell into any image or container (Docker Inc.)
Version: 0.0.38
Path: C:\Users\admin\.docker\cli-plugins\docker-debug.exe
desktop: Docker Desktop commands (Beta) (Docker Inc.)
Version: v0.1.4
Path: C:\Users\admin\.docker\cli-plugins\docker-desktop.exe
dev: Docker Dev Environments (Docker Inc.)
Version: v0.1.2
Path: C:\Users\admin\.docker\cli-plugins\docker-dev.exe
extension: Manages Docker extensions (Docker Inc.)
Version: v0.2.27
Path: C:\Users\admin\.docker\cli-plugins\docker-extension.exe
feedback: Provide feedback, right in your terminal! (Docker Inc.)
Version: v1.0.5
Path: C:\Users\admin\.docker\cli-plugins\docker-feedback.exe
init: Creates Docker-related starter files for your project (Docker Inc.)
Version: v1.4.0
Path: C:\Users\admin\.docker\cli-plugins\docker-init.exe
sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
Version: 0.6.0
Path: C:\Users\admin\.docker\cli-plugins\docker-sbom.exe
scout: Docker Scout (Docker Inc.)
Version: v1.16.1
Path: C:\Users\admin\.docker\cli-plugins\docker-scout.exe
Server:
ERROR: request returned Internal Server Error for API route and version http://%2F%2F.%2Fpipe%2FdockerDesktopWindowsEngine/v1.47/info, check if the server supports the requested API version
errors pretty printing info
Additional Info
No response
This looks like an issue specific to Docker Desktop, and not related to the docker CLI client. Let me transfer this to the https://github.com/docker/for-win/issues issue tracker.
I see the same issue. I have uninstalled and reinstalled Docker Desktop multiple times with no resolution of the issue.
My Windows 11 and Docker configuration is as follows.
Edition: Windows 11 Pro
Version: 22H2
OS build: 22621.4317
Version: 4.38.0 (181591)
Engine: 27.5.1
Compose: v2.32.4-desktop.1
Credential Helper: v0.8.2
Kubernetes: v1.31.4
The diagnostic ID is F9FF7B67-90B8-47F7-96FF-9D067079909B/20250215153202. One thing I observed is that the older version of Docker Desktop used to run additional service called Docker Engine. I do not see it listed in Windows services anymore. Could this be the issue? Any suggestions to resolve this would be appreciated.
The installer provided on the website installs an older version, if I stick in the older version without upgrading, it works - kind of. The only thing I've got running on it is OpenWebUI for Ollama. The ironic thing is that I'm running windows 11 Pro 22H2 too...
Really hope that the docker team can fix this.
When I click the "Start Service" button, I don't get an elevated access prompt and nothing in the docker console loads
I was able to get the UAC prompt to pop by adding my account to the docker-users group (and restarting) and now when I get the error it seems to work as expected after clicking "Start Service".
