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Logi M585 bluetooth mouse disconnects

Open DigiDwrf opened this issue 3 years ago • 17 comments

I'm using a Logi M585 bluetooth mouse with my snes and it works perfectly, but passed 30 sec (always), it stops working, so I have to reset my mouse pairing mode and starts working again. I'm using the last firmware (1.7.3). Other devices work OK, but 8bitdo controllers might fail sometimes.

DigiDwrf avatar Aug 28 '22 06:08 DigiDwrf

If you can, disconnect the 5V from snes and plug the USB to a PC and get the logs: https://github.com/darthcloud/BlueRetro/wiki/Getting-BlueRetro-debug-logs-via-Serial-port-Windows-10

Press reset (EN) on the ESP32 so I can see the boot logs, then connect the Mouse and then wait until the mouse disconnect. Save full log to a txt files and upload here by drag & drop.

darthcloud avatar Aug 29 '22 11:08 darthcloud

awesome, I will. Do I have to keep the blueretro device connected into the snes while I do all of this?

DigiDwrf avatar Aug 29 '22 18:08 DigiDwrf

You don't if you can reproduce without it.

darthcloud avatar Aug 29 '22 18:08 darthcloud

OK, what about the 3.3v that feed the 74AHCT125N controllers? I think they still have to be connected, right?

DigiDwrf avatar Aug 29 '22 18:08 DigiDwrf

leave everything as-is just don't plug it into the snes.

darthcloud avatar Aug 29 '22 18:08 darthcloud

LOG.txt the last thing that happens after I connect the mouse, led turns off and it reads: # BT_HCI_EVT_CMD_COMPLETE, and passed the 30 sec, nothing happens, I think I have to reproduce it while connected into the console, so, just the 5V pin right?

DigiDwrf avatar Aug 29 '22 18:08 DigiDwrf

Thanks, I think the mouse doesn't like when pairing mode ends. I'll look later what I can do.

darthcloud avatar Aug 29 '22 18:08 darthcloud

@darthcloud thank you

DigiDwrf avatar Aug 29 '22 19:08 DigiDwrf

any luck on this issue? wich other bt mouses are supported?

DigiDwrf avatar Jul 17 '23 20:07 DigiDwrf

Sorry for not getting back to you on this.

Try this v1.9 beta: https://github.com/darthcloud/BlueRetro/actions/runs/6437347093

I moved the end of pairing mode to be earlier.

darthcloud avatar Oct 07 '23 00:10 darthcloud

thanks! I'm gonna check it out 👍🏻

DigiDwrf avatar Oct 07 '23 03:10 DigiDwrf

I just tested it but it's the same, after 30 seconds, mouse stops responding, turning mouse off and on makes it work again, and 30 seconds later stops, and so. Any other bluetooth mouse I could use? I tried using a cheap chinese bt mouse from AliExpress, it never pairs 😂 but it works fine with windows.

DigiDwrf avatar Oct 10 '23 05:10 DigiDwrf

I use Logitech MX Master 2S

darthcloud avatar Oct 10 '23 05:10 darthcloud

So I bought this mouse M585 and it work flawless in v1.9!

Can you try v1.9 with it?

I used it non stop 5 min no issue. Then left it idle 1 min, and it worked right away when i touch it again.

If it still doesn't work for you maybe check with the Logi tool on Windows if you can somehow update the mouse?

I got another Logi mouse, the M720 that behave exactly like you said, I'll try to update that one later and see.

darthcloud avatar Dec 02 '23 11:12 darthcloud

Awesome! Yes, I tried it and it kept stopping again, then I used my pc as a middleman bluetooth mouse with a tool called across center, and it worked great. https://www.acrosscenter.com/

DigiDwrf avatar Jan 16 '24 12:01 DigiDwrf

Any updates on this Darthcloud. I recently got the M720 and it does the same thing as DigiDwrf and you have mentioned. Thanks,

haxman avatar Jun 15 '24 07:06 haxman