Issue with broadcast after identify users

Open fernandolguevara opened this issue 4 years ago • 1 comments

@kevinkucharczyk @mike-engel

We are experiencing errors when sending emails in broadcast mode after identifying a user, the identify endpoint responds 200 but when we send broadcast emails with ids option the recipients remain at 0, there must be a data synchronization issue between their 2 services (broadcast / identity.... you recently moved this endpoint).

As a workaround we have to fail with the flag ({id_ignore_missing:false} RECIPIENTS_ERROR_CODE (422)) if any of our recipients are missing in your side and we've built a cron job server to retry the failed broadcasts

Jun 21 '21 16:06 fernandolguevara

Hi @fernandolguevara! Thanks for submitting this issue. Can you provide us with sample code that you're using?

Jun 24 '21 09:06 mike-engel