Automatic Pictures upload stopped working (Android 12)
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Summary
The backup folder for Images doesn't have any recent picture in it
System Setup
- Android: 12
- Cryptomator: 1.7.4
Here the story: I used to have a mobile phone with external SD car (Samsung S9+), I have recently upgraded to a new phone (Samsung S22Ultra) that has a single large internal storage.
I have reconfigured Cryptomator on the new phone (specified the parameters and the target folder in the Vault), however I still don't see any new picture uploaded where expected.
If I have to guess Cryptomator is looking locally in the wrong folder since all my pictures are now to be found under /DCIM/Camera
Is there any way I can troubleshoot this and perhaps force Cryptomator to look into a custom defined folder when looking for pictures/videos?
Thanks
Cloud Type
pCloud
Steps to Reproduce
I'm not sure this just stopped working
Expected Behavior
Pictures and Videos taken with the internal camaera to be backed up by Cryptomator
Actual Behavior
No backup is happening.
Reproducibility
Always
Relevant Log Output
No response
Anything else?
No response
Can you please
- Enable debug mode
- Take some pictures
- Unlock the vault associated with the auto picture upload
- Send us the log file
Do you happen to have multiple folders within your dcim/camera folder? I have a similar issue in that it auto uploaded files under dcim/camera but not folders under that as it’s not recursive.
This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.